HR Systems and Support Generalist

Overview

Are you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.

At Chord Specialty Dental Partners, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. As a proud partner of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.

How does this shape your job experience?

We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.

Responsibilities

As the HR Systems and Support Generalist you'll be Chord's HR systems expert, owning HRIS configuration, implementation, and administration across the organization. This is a systems-first role: with HRIS ownership, configuration, implementation, integrations, and training documentation. This role also owns data entry, onboarding administration, employee files, and reporting as supporting functions that keep employee records accurate and current.

Essential Functions

• Serve as the primary system administrator for the HRIS, owning configuration, security, and access
• Lead HRIS implementation, migration, and integration projects
• Design and maintain SOPs, workflow maps, and training guides for HRIS processes
• Perform data entry and data integrity audits across the employee lifecycle
• Ensure new hires are set up accurately and timely in the HRIS
• Build and maintain HR reports, dashboards, and compliance data
• Serve as backup for the HR Operations Specialist during absences or high-volume periods

Core Competencies

• Project Management: Leads system implementation and optimization projects from start to finish.
• Process Improvement: Proactively identifies inefficiencies and redesigns workflows using technology and automation.
• Analytical & Data-Driven: Uses data integrity audits and reporting to inform accurate, defensible decisions.
• Organization & Attention to Detail: Manages complex system configurations and data with precision.
• Integrity & Confidentiality: Maintains discretion with sensitive employee data and system access.
• Data Integrity & Security: Protect sensitive employee data while maintaining meticulous record accuracy.
• HR Process Knowledge: Grasp core functions like payroll, benefits, recruitment, and compliance.
• Problem-Solving: Diagnose root causes of system or workflow bottlenecks and build practical solutions

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or equivalent work experience
• 3-5 years of experience in HRIS administration, systems implementation, configuration, and process/workflow improvement
• Advanced proficiency in Microsoft Office Suite, particularly Excel; experience with HRIS reporting and workflow-building tools

Preferred, but not required

• Hands-on experience with an HRIS implementation or migration
• 1-2 years of HR generalist experience, with a focus on onboarding

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