HR Support

iSupport Worldwide· Client Services
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📍 Pasig, Metro Manila, PhilippinesFull time

About this role

HR Support

Key Responsibilities

Onboarding & Employee Records

  • Review and process new hire forms, ensuring all required documentation is complete and accurate
  • Manually enter new hire information into Lyric HR following completion of ICIMS onboarding
  • Conduct post‑onboarding reviews to confirm all system requirements are met and properly processed in Lyric HR
  • Build and maintain employee positions for new hires and position/status changes, including minor corrections without full rebuilds
  • Process and manage offer letters for new hires and employee changes, ensuring accuracy and compliance

Compliance & Employment Verification

  • Complete Form I‑9 verification for corporate‑hired employees, including Section 2 via the ADP portal
  • Review E‑Verify results to ensure community‑level compliance
  • Maintain accurate and compliant employment documentation in accordance with company policy and labor regulations

Employee Changes, Terms & Offboarding

  • Review termination forms and coordinate with Payroll for final pay processing
  • Once Payroll processing is complete, manually enter and finalize termination records in Lyric HR
  • Review and process employee change requests, ensuring all approvals and required information are completed before manual system updates
  • Respond to rehire eligibility and employment status inquiries from operational communities

Labor Law & Policy Support

  • Demonstrate working knowledge of state and local labor laws, including:
    • Termination rules
    • Overtime regulations
    • California (CA) and Nevada (NV) penalty pay requirements
    • California reporting time rules
    • Additional hours in lieu of work
    • Severance guidelines
  • Ability to locate and reference applicable labor laws as needed to support HR decisions

Reporting & Systems

  • Generate and maintain dated compliance reports and ad hoc HR reports as required
  • Navigate and manage HR and timekeeping systems including ADP Lyric, UKG, and Kronos
  • Ensure data accuracy across all systems and support audits or internal reviews as needed

Stakeholder Support & Communication

  • Communicate effectively with internal communities regarding HR requests, corrections, and process updates
  • Provide clear guidance on employee data changes, rehire requests, and compliance requirements
  • Support cross‑functional teams with HR documentation and reporting needs

Required Skills & Qualifications

  • Experience in HR operations, onboarding, or employee lifecycle management
  • Strong attention to detail and ability to manage multiple HR transactions simultaneously
  • Working knowledge of US labor laws (multi‑state preferred)
  • Hands‑on experience with ADP Lyric, UKG, and Kronos preferred
  • Strong communication and documentation skills
  • Ability to work independently and collaborate across teams

Frequently Asked Questions

Is the salary disclosed for the HR Support position at iSupport Worldwide?
The salary for this HR Support role at iSupport Worldwide is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the HR Support position at iSupport Worldwide located?
This HR Support role at iSupport Worldwide is based in Pasig, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the HR Support role at iSupport Worldwide full-time or part-time?
This is listed as a Full time position. It is posted as a HR Support role in the Client Services department at iSupport Worldwide.
Which team or department does the HR Support at iSupport Worldwide belong to?
This HR Support position is part of the Client Services department at iSupport Worldwide. See the full job description for more information about the team structure and responsibilities.
How do I apply for the HR Support position at iSupport Worldwide?
Click the "Apply Now" button on this page. You will be redirected to iSupport Worldwide's official application portal hosted on workable where you can submit your application directly.
When was the HR Support job at iSupport Worldwide posted?
This HR Support position at iSupport Worldwide was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
HR Support
iSupport Worldwide
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