HR Operations – US LOA

EXL Talent Acquisition Team
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📍 Bengaluru, Karnataka, India

About this role

Responsibility Areas including preferred Skills and Experience

  • Assist with checking eligibility status for federal FMLA requests by reviewing historical/current leave information, years of service and hours eligibility. 
  • Verify the employee’s leave status in the benefits administration system.
  • Verify the employee’s years of service and hours worked for eligibility applicableness. 
  • Review medical certifications to determine eligibility and entitlement.
  • Collaborate and work closely with the LOA teams
  • Track and record all employee requests and individual leaves in a secure manner 
  • Ensure compliance with company policies and applicable laws.
  • Sound knowledge in HR Outsourced operations - HR shared services/HRO/H2R concepts/HR Backend from outsourced industries
  • Ability to analyze information and convert related activities into a comprehensive work plan
  • Ability to analyze data and trends to improve leave policies and processes
  • Ability to communicate and make recommendations to upper management
  • Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
  • Ability to multi-task and drive multiple projects
  • Ability to work independently in a fast-paced environment with changing priorities
  • Excellent communication skills in both verbal and written to be able to effectively explain policies and procedures to employees and management
  • Demonstrated ability to deal with confidential information
  • Demonstrated problem-solving, time management, and priority-setting skills
  • Attention to detail by being meticulous in managing records and ensuring compliance with federal, state and local requirements
  • Managing Client deliverables
  • People Management
  • SLA & KPI
  • On time & Quality Deliverables
  • Experience in client facing role
  • Proficient in MS Office Suite

Responsibility Areas including preferred Skills and Experience

  • Assist with checking eligibility status for federal FMLA requests by reviewing historical/current leave information, years of service and hours eligibility. 
  • Verify the employee’s leave status in the benefits administration system.
  • Verify the employee’s years of service and hours worked for eligibility applicableness. 
  • Review medical certifications to determine eligibility and entitlement.
  • Collaborate and work closely with the LOA teams
  • Track and record all employee requests and individual leaves in a secure manner 
  • Ensure compliance with company policies and applicable laws.
  • Sound knowledge in HR Outsourced operations - HR shared services/HRO/H2R concepts/HR Backend from outsourced industries
  • Ability to analyze information and convert related activities into a comprehensive work plan
  • Ability to analyze data and trends to improve leave policies and processes
  • Ability to communicate and make recommendations to upper management
  • Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
  • Ability to multi-task and drive multiple projects
  • Ability to work independently in a fast-paced environment with changing priorities
  • Excellent communication skills in both verbal and written to be able to effectively explain policies and procedures to employees and management
  • Demonstrated ability to deal with confidential information
  • Demonstrated problem-solving, time management, and priority-setting skills
  • Attention to detail by being meticulous in managing records and ensuring compliance with federal, state and local requirements
  • Managing Client deliverables
  • People Management
  • SLA & KPI
  • On time & Quality Deliverables
  • Experience in client facing role
  • Proficient in MS Office Suite

Eligibility Criteria: 

  • Graduate with overall 5 years of experience 
  • Proficiency in MS Office 
  • Proven experience in a shared service or third-party support Industry preferred 
  • Worked on HRMS applications – Peoplesoft, SAP SuccessFactors or Workday

Frequently Asked Questions

Is the salary disclosed for the HR Operations – US LOA position at EXL Talent Acquisition Team?
The salary for this HR Operations – US LOA role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the HR Operations – US LOA position at EXL Talent Acquisition Team located?
This HR Operations – US LOA role at EXL Talent Acquisition Team is based in Bengaluru, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the HR Operations – US LOA position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the HR Operations – US LOA job at EXL Talent Acquisition Team posted?
This HR Operations – US LOA position at EXL Talent Acquisition Team was posted on Jun 24, 2026. Apply as soon as possible — early applications are often reviewed first.
HR Operations – US LOA
EXL Talent Acquisition Team
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