HR Operations Team Leader

Who we are looking for: 
We are recruiting for a HR Operations Team Leader to join the team to lead, support and guide the HR 
Operations team, providing high-quality HR administrative support to employees, HR Business Partners, 
and line managers in Amundi Ireland Limited. 

Why this role is important to us: 
The HR Operations Team provides comprehensive administrative support for around 380 employees in 
Ireland. The team are responsible for the provision of administration services to the wider HR department, 
and the maintenance and management of essential HR information systems and processes, including 
payroll, benefits, onboarding, system maintenance and reporting.  

What you will be responsible for: 

Team Leader 
• Lead and support the HR Operations team of 2, ensuring the smooth running of overall 
Operations team responsibilities and goals, striving to deliver a high-quality service to the 
business.  

HR Systems Data Management & MIS 
• Update and maintain local and global HRIS systems in an accurate and timely manner. 
• Ownership of HR data integrity, and appropriate management of HR data in all formats. 
• Produce regular and ad hoc MIS reports relating to (for example) recruitment analysis, absence 
management, gender pay gap reporting. 
• Seek to develop HR systems and tools to improve administrative efficiency.  

General HR administration & support 
• Respond to general day-to-day HR queries from employees and management in a timely and 
professional manner. 
• Ensure the effective administration of HR documentation, including onboarding, offboarding,  
contract production, contract amendments, salary certificates, letters, etc. 
• Oversee the efficient administration of all recruitment activity. 
• Act as additional support for payroll processing activities. 
• Assist in the administration of due diligence for regulated roles.

HR Project Work 
• Actively seek ways to improve HR team efficiency, including automation and AI. 
• Assist with HR initiatives in areas such as well-being, employee experience, and diversity and 
inclusion.  

Training Administration 
• Collaborate with Head of HR and HR Business Partners to structure annual training programme 
for the business. 
• Start-to-finish administration and coordination of training courses, including liaising with 
vendors, employee training requests, room bookings, etc. 

What we value for the role:
• Attention to detail: applies rigour and accuracy to all assigned tasks. 
• Planning and Prioritising: schedules and prioritises own work to meet objectives, performs tasks 
effectively and efficiently and can multi-task.  
• Results focused: maintains high standard of quality, dependability and excellence in the delivery 
of all activities, and demonstrates initiative, flexibility and willingness to continuously improve 
performance standards.  
• Communication: demonstrates a strong ability to communicate clearly and concisely. 
• Customer Service: willingness to go the extra mile to provide an excellent standard of service. Takes 
personal responsibility for delivering with discretion and integrity. 
• Team Spirit: demonstrated ability to maintain positive people relationships and build strong 
collaborative links with HR colleagues and wider business. 
• Leadership: proven leadership ability within a team.  
• Creativity & Initiative: the ability to look creatively at different situations when looking for 
solutions to problems, as well as having the curiosity and interest to initiate individual work.  

Education & Preferred Qualifications 
• Demonstrated experience managing a team and overseeing team workload. 
• Proven, broad experience in HR operations or generalist role. 
• Previous payroll administration experience beneficial.  
• Experience in a regulated environment desirable. 
• Strong proficiency in HRIS systems (particularly BambooHR) and MS office applications (Excel, 
Teams, Forms, SharePoint, Word) 
• Experience and interest in automation and AI an advantage. 
• HR qualification (or working towards) desirable. 

We welcome applications from candidates who may have had a career break or returning to work after 
a period of time off.  

About Amundi

What we do. With close to 5,500 team members, and market experts in 35 countries, Amundi 
provides retail, institutional and corporate clients with innovative investment strategies and 
solutions tailored to their needs, targeted outcomes and risk profiles. Amundi manages 2.3 trillion 
euros of assets across six main investment hubs.  

What we offer.

We make all efforts to create a great and positive work environment, focusing on 
retaining, nurturing, and rewarding talent. As a member of our team, you will share access to 
competitive and comprehensive benefits package inclusive of flexible work options, mentorship as 
well as an opportunity for cross-functional and geographical internal mobility and a range of 
development programmes to help you reach your full potential.  

Inclusion, Diversity and Social & Societal Responsibility. 

We pride ourselves in being a responsible and committed financial player. We are keen to develop a responsible, demanding vision of our business, paying rigorous attention to our employees ensuring there is equal opportunity, diversity, inclusion and non-discrimination. Amundi Ireland aim to help provide the tools to help balance your 
professional and personal life providing access to employee networks, such as our Women’s Network, 
Charity Committee and Mental Health Champions. 

Candidate Personal Data Protection Charter
Amundi is a subsidiary of the Crédit Agricole Group. The information collected as part of your application is 
subject to computerized processing. The Crédit Agricole Group's Personal Data Protection Charter for 
Recruitment informs you of the processing operations to which your personal data is subject within the Group, 
the protection principles applicable to this processing and the manner in which the Group complies with 
regulatory requirements. You can consult this Charter by clicking on the following link: Candidate Personal 
Data Protection Charter. By submitting an application, I accept and agree that my personal data be processed 
in accordance with this Charter