HR Operation Specialist

Dopay· People & Culture
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📍 Cairo, Cairo Governorate, EgyptFull time

About this role

About dopay:
dopay is a fast-growing fintech company, revolutionizing payroll and financial inclusion across Egypt. We have quadrupled our cardholders over the past year, now serving tens of thousands of employees and hundreds of business clients. Our mission is to move cash-based workers into the digital financial system, empowering them to achieve financial independence.

Role Overview:
HR Operations Specialist plays a critical role in supporting various human resources functions within the organization. This role involves managing day-to-day HR operations, handling employee inquiries, administering HRIS systems, and ensuring compliance with policies and procedures. The HR Operations Specialist works closely with, managers, employees, and external vendors to deliver efficient and effective HR services.

Key Responsibilities:

1-HR Administration:

-  Process employee lifecycle transactions, including new hires, promotions, transfers, and terminations.

-  Maintain accurate employee records and ensure data integrity in HRIS systems.

- Prepare and distribute HR-related documents, such as contracts, and employment verification letters.

-  Assist with benefits administration, including enrolment, changes, and inquiries.

-  Handle employee inquiries and provide timely and accurate responses or escalate issues as needed.

- Handle Addition / deletions medical cards.

- Handle Social insurance forms with Social Insurance authority.

2. HRIS Management:

-  Serve as a subject matter expert for HRIS systems .

-  Generate reports and analyze HR data to support decision-making and compliance requirements.

3. Compliance and Policy Adherence:

-  Maintain knowledge of HR policies, procedures, and best practices and ensure consistent application across the organization.

-  Assist with audits and investigations related to HR matters and ensure documentation and records are in compliance with legal requirements.

4. Employee Relations Support:

-  Provide guidance and support to managers and employees on HR policies, procedures, and practices.

-  Maintain confidentiality and handle sensitive information with discretion and professionalism.

-  Handling the contract Renewal & probation .

-  Responsible for the attendance and leave management.

- 2+ years of experience in HR Administration

- Bachelor’s degree .

- Strong problem-solving skills

- Experience in data input

- Familiarity with HRIS software

- Excellent interpersonal skills and the ability to work within a team

Why Join dopay?

  • Growth Potential.
  • Training and Development.
  • Fast-Paced, Mission-Driven Environment.
  • Collaborative Culture.

Frequently Asked Questions

Is the salary disclosed for the HR Operation Specialist position at Dopay?
The salary for this HR Operation Specialist role at Dopay is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the HR Operation Specialist position at Dopay located?
This HR Operation Specialist role at Dopay is based in Cairo, Cairo Governorate, Egypt. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the HR Operation Specialist role at Dopay full-time or part-time?
This is listed as a Full time position. It is posted as a HR Operation Specialist role in the People & Culture department at Dopay.
Which team or department does the HR Operation Specialist at Dopay belong to?
This HR Operation Specialist position is part of the People & Culture department at Dopay. See the full job description for more information about the team structure and responsibilities.
How do I apply for the HR Operation Specialist position at Dopay?
Click the "Apply Now" button on this page. You will be redirected to Dopay's official application portal hosted on workable where you can submit your application directly.
When was the HR Operation Specialist job at Dopay posted?
This HR Operation Specialist position at Dopay was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
HR Operation Specialist
Dopay
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