HR Coordinator (HR Operations, Onboarding, EMEA, US)

Job Title – HR Support Coordinator

Business Unit: People Team 

Location – Gurugram

About the role 

The GLG People Team is seeking a highly motivated HR Coordinator to own the administration and delivery of our day-to-day people processes and provide front-line support to employees by responding to incoming requests and questions.

As a HR Coordinator at GLG, you will be part of a global HR team, working with your regional counterparts across the company to ensure global coverage and consistency, and to deliver a high standard of support across all people processes. 

Specific responsibilities include (but are not limited to):

• Play a key role in onboarding and offboarding employees, including working closely with Talent Acquisition to manage the new hire experience of owning all new hire documentation and background checks on delivering orientation sessions to new hires and transferring employees o coordinating with IT on equipment provision for new hires
• Partner with the Benefits team to administer our employee benefits and wellness programs 
• Work closely with the Payroll Team to ensure semi-monthly & monthly payrolls are processed in a timely manner, verifying that all changes are captured and entered accurately into our system of record
• Support the Business Partners in managing employee changes including probations, promotions, internal transfers and relocations
• Research requests carefully and escalate issues that require input from subject matter experts
• Back up your regional counterparts to assist at busy times
• Carry out regular audits on HR systems, data records and payroll processes
• Review and approve employee self-service transactions in the HR System
• Create and maintain process documentation to ensure smooth and consistent operations across the global People team 
• Collaborate across the People Team to provide process and systems support for annual HR processes such as performance management and benefits open enrolment
• Work with the HR Operations & Technology team to troubleshoot and resolve systems issues and streamline our processes to increase operational efficiency As a HR Coordinator at GLG, 

As a HR Support Coordinator, we need you to be: 

• Be detail-oriented with a technical, problem-solving mindset • work effectively in a fast-paced, innovative and open environment
• Be flexible and adapt quickly to changes • manage your time effectively and take an organized approach to work
• Adhere to established processes and look for ways to make improvements
• Be comfortable learning new technology and working in multiple systems
• Collaborate with others and establish effective working relationships across the company
• Provide high standards of customer service
• Be able to think on your feet and use judgment to advise and guide others
• Have an interest in understanding employment laws and regulations in the US, UK and other key locations for GLG
• Be sensitive to the need for discretion and to maintain confidentiality