(HQ) Key Account Operational Excellence Manager

morrisonexpress· *Operational Excellence
Apply Now ↗
📍 Taipei, TW, TaiwanFull Time

About this role

Role & Responsibilities:

  • Establish and review SOPs; prepare training materials, conduct training sessions, and ensure operational compliance and quality standards are met.
  • Monitor operational excellence through daily transaction reports and data analysis to identify trends, issues, and opportunities for improvement.
  • Oversee end-to-end process quality, ensuring service failures are promptly investigated, root causes identified, and preventive actions implemented.
  • Continuously optimize services across all aspects, including total lead time, security, reporting, IT systems, and cost-saving initiatives.
  • Act as the key global coordinator for assigned accounts, ensuring all KPIs meet requirements and driving continuous service and performance improvements.
  • Manage project-based enhancement initiatives using practical tools to track progress, ensure timely completion, and communicate effectively with stakeholders.


Qualifications:

  • 5-8 years logistic industry experience with operation and commercial background
  • Project management experience will be a plus
  • Fluent in English and Mandarin
  • Ability to define problems, collect & analyze data, establish facts, and draw valid conclusions

Frequently Asked Questions

Is the salary disclosed for the (HQ) Key Account Operational Excellence Manager position at morrisonexpress?
The salary for this (HQ) Key Account Operational Excellence Manager role at morrisonexpress is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the (HQ) Key Account Operational Excellence Manager position at morrisonexpress located?
This (HQ) Key Account Operational Excellence Manager role at morrisonexpress is based in Taipei, TW, Taiwan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the (HQ) Key Account Operational Excellence Manager role at morrisonexpress full-time or part-time?
This is listed as a Full Time position. It is posted as a (HQ) Key Account Operational Excellence Manager role in the *Operational Excellence department at morrisonexpress.
Which team or department does the (HQ) Key Account Operational Excellence Manager at morrisonexpress belong to?
This (HQ) Key Account Operational Excellence Manager position is part of the *Operational Excellence department at morrisonexpress. See the full job description for more information about the team structure and responsibilities.
How do I apply for the (HQ) Key Account Operational Excellence Manager position at morrisonexpress?
Click the "Apply Now" button on this page. You will be redirected to morrisonexpress's official application portal hosted on bamboohr where you can submit your application directly.
When was the (HQ) Key Account Operational Excellence Manager job at morrisonexpress posted?
This (HQ) Key Account Operational Excellence Manager position at morrisonexpress was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
(HQ) Key Account Operational Excellence Manager
morrisonexpress
Apply for this role ↗

You'll be redirected to morrisonexpress's official application page on bamboohr.