Housekeeping Supervisor - Drift Palm Springs

About The Role

The primary responsibility of the Housekeeping Supervisor is to assist the Operations/Rooms Manager with overall property condition, oversee all duties performed by the housekeeping staff, responding to guest requests/work orders, coordinating vendor projects and improving the overall aesthetics of the property.

What You'll Do

• Lead and support the housekeeping team to maintain exceptional cleanliness standards throughout guest rooms and public spaces.
• Assign daily tasks, inspect completed work, and provide ongoing coaching, training, and performance feedback.
• Respond to guest requests and concerns promptly, ensuring a positive guest experience and timely resolution of issues.
• Manage housekeeping inventory, supplies, linens, and equipment to ensure efficient operations.
• Coordinate with Front Desk, Maintenance, and other departments to maintain room readiness and property standards.
• Assist with onboarding, scheduling, and developing housekeeping team members.
• Conduct routine room inspections, deep-cleaning programs, and lost-and-found procedures.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Foster a positive, team-oriented work environment focused on guest satisfaction and continuous improvement.

Qualifications

• Previous housekeeping experience in the hospitality industry.
• The ability to stand for extended periods of time
• Excellent organizational and time management skills
• Must exhibit good judgment while performing under pressure.
• Must be dedicated to our goal of providing superior guest experiences.
• Must be computer literate in Microsoft Office and general computer usage.

Job Position: Full time.

Candidate must have open availability.

Location: In-Person

About Us

TMC Hospitality was founded in 2016 by Philip Bates as an offshoot of TMC Group to bring its innovation and purposeful disruption to the hospitality industry. As a forward-thinking hotel development and management company focused on elevating hospitality from a service to an experience through strategic development, investment, and brand creation, the group has two hotel brands, Bode and Drift, in addition to Buttonwood Farm & Winery that cater to the concept of social group travel and experiences. Bode, with a location in Nashville, redefines traditional travel by creating flexible spaces that expertly blend the style of vacation rental homes with the comforts and conveniences of a boutique hotel. Drift, with locations in San Jose del Cabo, Santa Barbara, Palm Springs, and Nashville, is a modern hotel concept for independent and group travelers who value adventure and culture with minimalist yet intentional details and amenities.