Housekeeping Supervisor

IHG
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📍 China Hong Kong (SAR)Full time

About this role

As the Housekeeping Supervisor at Kimpton Tsim Sha Tsui Hong Kong, you will be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guestrooms, meeting rooms, hallways, and public areas. You'll maintain a positive and friendly attitude with all guests and other employees to act as the communicator and liaison between guests and cleaners.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Ensuring that all front and back of house on guest floors are presented and maintained and the timely turnaround of guest rooms are guaranteed

  • Actively supporting room attendants and public area attendants executing their daily tasks and interacting with guests daily to ensure all guests receive extraordinary service 

  • Handling all guest and internal complaints in a courteous and efficient manner

  • Taking full ownership of all operations in his/her designated section, including but not limited to impeccable delivery of service requests, room discrepancies and general tidiness.

What we need from you

  • A certificate in housekeeping operations, hospitality management, or related field

  • A minimum of 4 years’ experience in hotel housekeeping team, with at least 1 year at supervisory role

  • Team player, ability to work under pressure

  • Solid communication, training and coaching skills

  • Good command of both English and Chinese (Cantonese and Mandarin) is a must, speaking and writing

  • Proficiency in Microsoft Word and Excel

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you apply for the job. Start your journey with us today.

We are an equal opportunity employer. All applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only. Applicants who do not hear from us within six weeks should consider their applications unsuccessful.

At Kimpton, be 100% you, lead with heart, and spark joy that inspires lasting memories.

Frequently Asked Questions

Is the salary disclosed for the Housekeeping Supervisor position at IHG?
The salary for this Housekeeping Supervisor role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Housekeeping Supervisor position at IHG located?
This Housekeeping Supervisor role at IHG is based in China Hong Kong (SAR). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Housekeeping Supervisor role at IHG full-time or part-time?
This is listed as a Full time position. It is posted as a Housekeeping Supervisor role at IHG.
How do I apply for the Housekeeping Supervisor position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Housekeeping Supervisor job at IHG posted?
This Housekeeping Supervisor position at IHG was posted on Oct 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Housekeeping Supervisor
IHG
Apply for this role ↗

You'll be redirected to IHG's official application page on oraclecloud.