Housekeeping Supervisor
About this role
Job Location:
NH Collection Reethi Beach Resort MaldivesNH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.
We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.
Job Description:
- Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
- Ensure health & safety requirements are adhered to.
- Ensure that all staff are aware of and follow departmental SOP’s and LSOPs
- Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
- Assist in managing relationships with suppliers.
- Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
- Ensure that lost and found articles are stored properly and that the correct logs are maintained.
- Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
- Develop and maintain a motivational working environment within the department and positive relations with other departments.
- Train staff to become multi skilled in all facets of housekeeping.
- Initiate measures to minimize all wastage of materials and amenities are used in the department.
- Ensure that proper key controls are in place.
- Control overtime through good management and immediate response to problems.
- Attend and support Task Force Missions required to support the opening of new AnantaraMinor Hotels and other MINT properties, and other special events catered by Minor International.
- Ensure VIP requirements are met
- Ensure all special requests are met, with particular reference to families visiting our resorts with children.
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