Housekeeping Manager, London

Company Description

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

We are looking for an energetic, creative, and reliable Maintenance/Housekeeping Manager to join the Equinox team at one of our London clubs. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The main purpose of this position is to supervise the maintenance staff and operations of all activities related to club maintenance and to ensure that the club consistently meets Equinox’s standards for cleanliness and safety. 

Job responsibilities include but are not limited to the following: 

• Contribute to and consistently apply Equinox’s policies and procedures 
• Hire, train, supervise, coach and evaluate maintenance staff 
• Develop employees with potential Maintenance Supervisor capabilities 
• Conduct performance evaluations on annual anniversary date 
• Perform 30, 60, & 90-day review on all new hires 
• Require Manager on Duty’s ("MOD") to attend monthly facility reviews 
• Train all new staff with the customized, club-specific cleaning checklists 
• Complete cleanliness inspections (walk-through) 
• Perform daily one-on-one meetings with each shift MOD’s 
• Report to the GMIT daily for open tasks 
• Ensure adequate inventory of maintenance and locker room supplies 
• Conduct frequent walk-throughs 
• Implement inclement weather procedures 
• Oversee deliveries 
• Be aware and knowledgeable of emergency procedures 
• Attend Manager meetings 
• Maintain high visibility during peak club hours 
• Ensure high level of customer service 
• Keep current in knowledge of key competitors as to their location, physical plant, and equipment 
• Assist in the development of annual budget with respect to the Maintenance Department 
• Perform all other projects and responsibilities as required 

 

Pay Transparency: £40,000 annually 

Qualifications

To perform this job successfully, an individual should meet the following minimum requirements and qualifications: 

• Proven experience in a commercial business or fitness setting 
• Proven ability to hire, direct, and train staff 
• Knowledge in maintenance of mechanical, electrical, and exercise equipment 
• Knowledge and experience with tools 
• Knowledge and experience with janitorial cleaning products and OSHA standards 
• Current C.P.R. and First Aid Certification 
• Good financial management  
• Ability to utilize new techniques, ideas and solve problems 
• Possess honesty and personal integrity 
• Hardworking and diligent 
• Must have sense of urgency around all work details 
• Bi-lingual in English and Spanish preferred

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United Kingdom.