Housekeeping Coordinator

Job Location:

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Key Responsibilities

• Coordinate the daily activities of the Housekeeping department and ensure smooth communication within the team.
• Coordinate with Front Office regarding room status, room priorities, and guest requests.
• Prepare and update daily room status reports and housekeeping assignments.
• Follow up on room readiness and ensure rooms are released on time.
• Receive and coordinate guest requests related to Housekeeping and ensure timely follow-up.
• Communicate maintenance issues and room defects to the relevant department and follow up on completion.
• Monitor and maintain records of housekeeping supplies, linen, guest amenities, and equipment.
• Coordinate linen and uniform requirements with the relevant teams.
• Maintain proper records and documentation related to Housekeeping operations.
• Ensure lost and found items are recorded, handled, and stored according to hotel procedures.
• Assist the Housekeeping management team with daily reports, administrative tasks, and departmental requirements.
• Support the coordination of team member schedules, attendance, and daily operational requirements.
• Communicate important updates and instructions to Housekeeping team members.
• Ensure compliance with hotel standards, health and safety requirements, and departmental procedures.
• Assist in maintaining effective communication between Housekeeping, Front Office, Engineering, and other departments.

Qualifications & Experience

• Previous experience in a Housekeeping or hotel operations role.
• Previous experience as a Housekeeping Coordinator or in a similar administrative/coordination role is preferred.
• Good communication and organizational skills.
• Strong attention to detail and ability to maintain accurate records.
• Good knowledge of hotel housekeeping operations and room status procedures.
• Ability to coordinate multiple tasks and priorities in a fast-paced environment.
• Basic computer skills and experience with hotel systems is an advantage.
• Ability to work under pressure and meet operational deadlines.
• Flexible to work shifts, weekends, and public holidays.
• Positive, proactive, and team-oriented attitude.

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