Room Attendant - Fairfield Inn and Suites Herndon

Core Responsibilities

• Clean and service guest rooms to established quality and cleanliness standards

• Restock required amenities, linens, and supplies to ensure each room is fully prepared for arriving guests

• Ensure carts, linens, rooms, and housekeeping equipment are clean and in working order

• Follow housekeeping procedures, guest service expectations, and health regulations consistently throughout each shift

• Support guest satisfaction by responding to requests in a timely, helpful, and professional manner

• Work cooperatively with team members and support other departments as needed to meet guest and operational needs

• Inspect rooms for maintenance needs and report maintenance issues promptly

• Use cleaning chemicals, equipment, and supplies safely and according to established procedures

• Maintain a clean and safe work area in compliance with brand standards and applicable local, state, and federal regulations

• Complete assigned rooms within expected timeframes while maintaining quality standards

• Plan, organize, and prioritize daily work to meet required productivity expectations

• Follow attendance standards, grooming expectations, department procedures, and required hotel policies

• Attend required department and hotel meetings

Required Skills & Abilities

• Ability to follow established procedures and maintain consistent quality from room to room

• Strong attention to cleanliness, detail, and completion of assigned tasks

• Customer-focused approach to guest service

• Ability to perform job duties in a repetitious, fast-paced environment

• Professional and courteous communication with guests and team members

• Ability to work steadily and remain focused throughout the shift

• Ability to organize and prioritize assigned duties to meet daily room and service expectations

• Working knowledge of safe chemical handling and general housekeeping safety practices

Benefits:

Well-Being Benefits
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability
 
Long Term Planning
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
 
Team Member Programs
• Digital Tipping for Guests
• Our Big 3 Mission Statement Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends
• Weekly Payroll

Other Requirements

• High school diploma or GED preferred

• Housekeeping or laundry experience preferred

• Ability to lift, push, and pull up to 75 pounds on a consistent basis throughout the shift

• Significant bending required

• Availability to work scheduled shifts, including weekends and holidays as needed

• EEO AA M/F/Vet/Disabled