Housekeeper

Company Description

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious. 

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

Job Description

Are you passionate about creating beautiful spaces and delivering exceptional service? Gilpin Hotel & Lake House, proudly awarded Two Michelin Keys, offers an exceptional standard of hospitality in the heart of the Lake District.

We’re looking for a meticulous, energetic, and friendly Housekeeper to help maintain the highest standards of cleanliness and presentation across our stunning rooms, suites, and spa lodges. You’ll be part of a warm, supportive team that takes pride in creating a serene and spotless environment for our guests.

🧹 Your Role as Housekeeper:

• Cleans and prepares guest rooms consistently to a five-star standard.

• Maintains pristine public areas. 

• Manages laundry, linen and stock items with care.

• Reports maintenance issues promptly.

• Collaborates with the wider hotel team to ensure seamless service and guest experience.

Qualifications

✨ What You Bring:

• A passion for cleanliness and presentation.

• A positive, can-do attitude and strong work ethic.

• Ability to work independently and as part of a team, with excellent communication and time management skills.

• Previous housekeeping experience in a 4- or 5-star setting is a bonus, but full training is provided.

Additional Information

💼 What We Offer:

• The chance to be part of a team who excel at teamwork and exceptionally high standards. 

• A stunning work environment in a Michelin Key-awarded hotel.

• Ongoing training and development opportunities.

• Meals on shift, uniform, generous gratuities.

• The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.

• The prestige of working within Relais & Châteaux and Pride of Britain Hotels.

• You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions.

If you take pride in your work and want to be part of a team that’s setting the standard in luxury hospitality, we’d love to hear from you.

Salary: £26,624 - £28,704

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 -  £526 per month.

Hours: 40 per week

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Gym membership
• On-site parking

Relocation assistance may be available

Staff transport provided free between staff houses and hotel