House Person ($1,000 hiring bonus)

Why us?

At AC Hotel Minneapolis Downtown, we believe the best hospitality feels effortless, thoughtful, and distinctly personal. Located in the heart of the Hennepin Avenue Theatre District and connected to the downtown skyway, our hotel is a hub for guests here for concerts, sporting events, business, and everything that makes Minneapolis vibrant.

As part of our team, you will help create a modern, European-inspired experience where every detail matters, from a warm welcome at the front desk to a perfectly prepared room, a handcrafted cocktail in the AC Lounge, or a thoughtful recommendation for exploring the city. We are looking for a House Person who brings genuine care, attention to detail, and pride in creating exceptional moments for guests and teammates alike.

At Sage Hospitality Group, we do more than operate hotels. We create places people are proud to work and guests are excited to return to. You will join a team that values individuality, supports growth, celebrates curiosity, and believes great hospitality starts with great people.

If you are energized by a fast-paced downtown environment, enjoy making meaningful connections, and take pride in delivering service with style and intention, we would love to meet you. Apply now and help us make every stay at AC Hotel Minneapolis Downtown feel exceptional.

Job Overview

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Responsibilities

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
• Stock linen and supply closets to ensure par inventories.
• Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Qualifications

Education/Formal Training

No formal education required.

Experience

No experience required

Knowledge/Skills

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.

Benefits

Now offering a $1000 sign-on bonus!

Receive $500 after 30 days of employment and an additional $500 after successfully completing 90 days of employment.

The Perks

• Marriott hotel discounts worldwide and Sage hotel and restaurant discounts across the U.S.

• Medical, dental, and vision insurance for full-time associates

• 401(k) opportunities for all associates

• Discounted parking and convenient access to public transit

• A downtown workplace connected to the energy, entertainment, and experiences of Minneapolis

A Culture You Can Feel

At Sage, we create places where people belong. Our associates bring creativity, passion, and genuine care to every interaction, creating memorable experiences for our guests, one another, and the communities we serve. We are proud to set new standards in hospitality while supporting our people’s growth, individuality, and success.