Hostess
Marriott US and Can Campus
Hostess
About this role
Your day to day
- Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following occurs:
- Ensure the restaurant is ready to receive guests prior to opening and that both waitstaff and tables are ready in line with opening standards
- Ensure restaurant operating equipment is clean and in working order
- Maintain impeccable uniform and personal presentation standards in accordance with hotel policy
- Welcome guests to the Restaurant, by using the Restaurant name
- Inquire if they have a reservation and note it in the Table Management System if they do
- Create a reservation for them with their dining preferences if they do not and note it in the Table Management System
- Be attentive to guest requests
- Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
- Take telephone bookings and document in the Reservation book according to restaurant standards
- Train wait staff and bus staff in hostess standards
- Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
- Maintain responsibility of cleanliness of hostess stations
- Maintain responsibility of cleanliness of all menus and drink menus
- Assist with beverage service
- Assist with food service
- Maintain detailed knowledge of menu, including daily specials
- Ensure tables are cleared quietly and efficiently
- Carry food and beverage trays in a safe manner to minimize breakages
- Complete dockets accurately and clearly
- Maintain current information on all general activities of the hotel
Attributes
- Provide a high quality of service to our customer by adopting a positive attitude and keeping the team spirit at the highest level
- Greet guests or colleagues with a smile at all times, anywhere in the hotel (Front or back of house)
- Have pride in personal appearance, makeup and clothing
- Remain confidential about all matters of such nature.
Frequently Asked Questions
Is the salary disclosed for the Hostess position at IHG?
The salary for this Hostess role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Hostess position at IHG located?
This Hostess role at IHG is based in Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hostess role at IHG full-time or part-time?
This is listed as a Full time position. It is posted as a Hostess role at IHG.
How do I apply for the Hostess position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Hostess job at IHG posted?
This Hostess position at IHG was posted on Jul 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Hostess
IHG
You'll be redirected to IHG's official application page on oraclecloud.