Host / Hostess (Pm shift) - Crowne Plaza Atlanta Perimeter at Ravinia

Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload 
among servers. Maintain accurate waiting list as needed. Alert guests when table is 
available.

 
• Receive payments and process transactions according to established policies and 
procedures; give correct change; balance cash drawer at close of shift; complete all 
opening/closing paperwork; document voids on void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with 
other departments. 
• May process take-out orders; may answer room service phone and process room service 
orders; practice up-selling techniques.
• May routinely clear and reset tables and assist with opening tasks such as assigning 
stations to servers.
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned. 

 

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
• Handling food objects, products and utensils
• Using a keyboard
• Bending, stooping, kneeling
Other:
• Communication skills are utilized a significant amount of time when interacting with guests, 
wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card 
as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, 
etc.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?