Host/Hostess

The Host / Hostess is responsible for welcoming guests, managing reservations and seating arrangements, and ensuring a positive first impression of the restaurant or hospitality outlet. The role requires excellent communication, professional grooming, and strong coordination with the service team to provide a smooth and pleasant guest experience. Requirements Responsibilies Greet and welcome guests in a friendly and professional manner. Manage reservations, waiting lists, and seating arrangements efficiently. Escort guests to their tables and provide menus when required. Handle guest inquiries, requests, and basic complaints professionally. Coordinate with restaurant supervisors and service staff regarding table availability and guest flow. Maintain accurate reservation and guest records. Ensure the reception and entrance areas are clean, organized, and presentable. Provide information about restaurant services, menu offerings, and operating hours when required. Monitor guest satisfaction and promptly communicate concerns to the relevant team. Follow company grooming, hygiene, and customer service standards at all times. Requirements Minimum 1 year of experience as a Host/Hostess, preferably in 4 or 5-star hotels or established restaurants. Experience in greeting guests, handling reservations, and managing seating arrangements. Strong customer service, interpersonal, and organizational skills. Must have good spoken English and communicate confidently with guests. Excellent grooming, personal hygiene, and a professional appearance. Ability to remain calm, courteous, and organized during busy service periods. Strong teamwork and coordination skills. Must have a valid Qatar ID. Must have a valid Food Handler Certificate.