Overview

Host

• Minimum Requirements:

  • Experience: At least 2 years of experience, ideally in a high-volume, fast-paced bar or restaurant.

  • Availability: Must be available for at least 2 weekdays and 2 weekend days. (Please note: even with this availability, you may not always be scheduled for all shifts, as scheduling is based on business needs.)

  • Flexibility: Willing to work late nights and closing shifts, as well as on weekends.

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

• What Does a Successful HOST Look Like?

  • Maintains composure and thrives in a high-pressure, fast-paced environment.

  • Builds relationships with Guests at the bar and in the dining room by being attentive, engaging, and personable.

  • Delivers dine-in and take-out food to Boston Pizza standards with consistency and accuracy.

  • Champions the Foundations of Hospitality, Boston Pizza’s Brand Standards, and Food Safety practices.

  • Communicates effectively with the Front of House team to keep drink and food service moving smoothly and quickly.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Responsibilities

Qualities needed in our HOST:

• As the first impression of the restaurant they are always smiling and happy
• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality", & Boston Pizza's Brand Standards
• Effectively communicates, sharing goals and challenges
• Maintains composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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