Hospitality Supervisor
wshgroup
Hospitality Supervisor
wshgroup· NatWest Drummonds
About this role
Company Description
Job Description
As a Hospitality Supervisor you would be working closely with Manager based on site, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.
A Hospitality Supervisor will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.
Job Type: Full Time
Salary: £32,000 Pa
Key Responsibilities:
- Play an integral role in the successful delivery of events across the site
- To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required.
- To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns.
- To liaise with key people in all necessary areas (kitchen, events, Cafe, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
- To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
- To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary.
- To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.
- To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take.
- To ensure the department/team’s compliance within Searcys cash handling and cashing up procedures and that any discrepancies are reported immediately to your line manager.
- Responsible in monitoring staff time sheets are filled correctly.
Qualifications
- Minimum 2 years experience in people management
- Excellent product knowledge (food/beverage)
- Experience in running fine dinning events.
- Leads by example by always acting professional.
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
Additional Information
Frequently Asked Questions
What is the salary for the Hospitality Supervisor role at wshgroup?
The listed salary for this Hospitality Supervisor position at wshgroup is GBP 32K+. This is an Contract role.
Where is the Hospitality Supervisor position at wshgroup located?
This Hospitality Supervisor role at wshgroup is based in London, , United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hospitality Supervisor role at wshgroup full-time or part-time?
This is listed as a Contract position. It is posted as a Hospitality Supervisor role in the NatWest Drummonds department at wshgroup.
Which team or department does the Hospitality Supervisor at wshgroup belong to?
This Hospitality Supervisor position is part of the NatWest Drummonds department at wshgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Hospitality Supervisor position at wshgroup?
Click the "Apply Now" button on this page. You will be redirected to wshgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Hospitality Supervisor job at wshgroup posted?
This Hospitality Supervisor position at wshgroup was posted on Oct 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Hospitality Supervisor
wshgroup · 💰 GBP 32K+
You'll be redirected to wshgroup's official application page on SmartRecruiters.