Hospitality Administrative Assistant

Overview

WHO are we looking for?

CAPTRUST is seeking a part-time Hospitality Administrative Assistant will provide general support to the Hospitality team and Administrative Professionals team and is responsible for helping create a warm, vibrant, and positive atmosphere for employees, guests, clients, and prospects. This role provides support for catering, meetings, trainings, office hospitality services, and day-to-day headquarters operations. The ideal candidate is someone who enjoys working with people, takes pride in delivering exceptional service, and embodies the CAPTRUST spirit of hospitality. This is a part-time position scheduled for 30 hours per week.

Responsibilities

• Assisting in the stocking, rotation, presentation, and overall flow of The Exchange and auxiliary kitchenettes
• Assisting with light kitchen prep work as needed
• Assisting with delivery, setup, and breakdown of catering orders for meetings, trainings, and special events
• Assisting with conference room setup and ensuring meeting spaces are clean, organized, and ready for use
• Greeting and assisting guests, vendors, clients, and visitors in a professional and welcoming manner
• Accepting deliveries and verifying accuracy
• Assisting with inventory management and ordering supplies for hospitality and office operations
• Assisting with Concur expense reporting and invoice processing as needed
• Adhering to food safety and sanitation standards in accordance with health code requirements
•  Providing administrative support for office hospitality initiatives, employee events, and special projects
• Assisting with front desk and administrative team coverage when needed
• Providing backup support to the mailroom
• Supporting administrative professionals with headquarters office needs as assigned
• Complete special projects and additional duties assigned

Qualifications

Minimum Qualifications:

• High school diploma or equivalent required; associate's degree preferred
• Previous customer service, hospitality, retail, restaurant, office support, or administrative experience preferred
• Excellent phone etiquette and verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience with Microsoft Teams preferred
• Ability to learn new systems, processes, and procedures quickly

Desired Qualifications/Skills:

• Impeccable ability to maintain confidentiality and integrity
• Serve colleagues and clients with the highest professionalism and maintain a strong commitment to providing quality service
• Energetic, eager to learn, and willing to cooperate
• Self-motivated with the ability to work both independently and under direction to create a positive experience for clients, team members, strategic partners, vendors, and guests
• Being a model of hard work, timeliness, positive attitude, support of team, and support of the firm's values and mission
• Ability to build successful, collaborative, and trusting relationships and get along with diverse personalities
• Exceptional organizational skills; ability to multi-task in a dynamic environment
• Comfort with being a team player and doing whatever is needed, big or small
• Ability to handle a high volume of tasks with attention to detail and a high degree of accuracy
• Possess a high propensity and aptitude for excellent customer service
• Ability to identify and offer solutions for improvement
• Is an example to others by effectively following all firm standards, practices, and procedures
• Ability to stand for long periods and perform light physical tasks when needed
•  Ability to lift and carry items weighing up to 20 pounds
• Demonstrates flexibility and willingness to assist across hospitality and administrative functions to support the needs of the headquarters office

WHAT can you expect from your career at CAPTRUST?

Our colleagues, like our clients, tend to stay with CAPTRUST for years. There’s a reason for it; it’s a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.

Our Employee Benefits Package shows how much we value our team. Some benefits include:

• Company discretionary bonus.
• Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms.
• Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.
• Paid time off (PTO) or Paid Sick Leave (PSL)

WHERE will you be working?

4208 Six Forks Rd #1700 | Raleigh, NC 27609

Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite

HOW do we build a world class organization one brick at a time?

We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.

Are you the next brick? 

To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:  

• Ability to build successful, collaborative, and trusting relationships
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information
• A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges
• Inherent desire to give back to our communities and enrich the lives of those around us
• An other-centered mindset
• Integrity through maintaining objectivity 

EEO/Diversity Statement:

At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.

It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws.#associate

This position will remain open until filled.