Home Improvement Warranty Technician
Pj Fitzpatrick
Home Improvement Warranty Technician
Pj Fitzpatrick· Warranty
About this role
Job description
Job Summary:
Are you tired of wondering if you will be working tomorrow or if you will be getting 40 hours this week?
If so, experience what it is like to work for a professional home improvement company that offers top pay with additional performance incentives and great benefits including 401K with company match. P.J. Fitzpatrick is seeking a Post-Install Customer Care Technician who can diagnose and correct issues associated with warranty claims and punch-list items on products installed by PJ Fitzpatrick, including, but not limited to: Roofing, Siding, Doors, Windows and Gutters.
Essential Job Responsibilities:
1. Troubleshoot and diagnose various home repair issues
2. Communicate repair needs and opportunities to customers
3. Balance the needs of the customer with the profitability of the project
4. Generate Sales leads for gutters, roofing, siding, trim, doors, windows, and baths
5. Create and deliver detailed scopes of work and other forms
6. Accurately follow procedures
7. Maintain company vehicle, ensure regular and timely maintenance
8. Maintain professional appearance and reliability
9. Deliver the highest level of excellence in customer service
10. Manage daily schedule with direction from Coordinator
11. Maintain an active role in own advancement of product knowledge and best practices necessary for all scopes of work
Pay: Hourly rate plus the potential of a monthly incentive
#PJFITZ2025
Requirements:
1. Lifting and carrying equipment and materials of up to 100 lbs.
2. Operating power tools and hand tools
3. Operating a metal bending brake
4. Climbing step ladders and 24' - 40' extension ladders
5. Walking and working on elevated and uneven surfaces (roofs)
6. Working outside exposed to the elements
7. Frequent standing, sitting, crawling, bending, lifting, carrying, walking, kneeling, reaching, balancing, pushing, pulling, etc. in awkward positions
8. Must have a valid drivers license.
Additional required skills:
- Leak detection and resolution
- Ability to identify troubleshoot problems
- Offer solutions and deliver only the best customer service experience
- Self-motivation and a desire to get the job done correctly
- Ability to communicate recommendations for additional repairs and/ or replacement solutions to the customer
- Have patience with customers in need
Benefits:
- Paid Training
- Overtime
- Company vehicle with gas card and EZ Pass – You take vehicle home!
- Medical, Dental, Vision and Life Insurance
- Company Cell Phone and Tablet (iPhone and iPad)
- 401k with Company Match
- Generous Performance Incentives
- Fun atmosphere with regular games, contests, prizes, company events, and extra prizes
- Paid Personal Time Off - including the day off for your birthday!
- Equipment and tools such as a brake, ladders, power tools.
Frequently Asked Questions
Is the salary disclosed for the Home Improvement Warranty Technician position at Pj Fitzpatrick?
The salary for this Home Improvement Warranty Technician role at Pj Fitzpatrick is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Home Improvement Warranty Technician position at Pj Fitzpatrick located?
This Home Improvement Warranty Technician role at Pj Fitzpatrick is based in Parsippany, New Jersey, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Home Improvement Warranty Technician role at Pj Fitzpatrick full-time or part-time?
This is listed as a Full time position. It is posted as a Home Improvement Warranty Technician role in the Warranty department at Pj Fitzpatrick.
Which team or department does the Home Improvement Warranty Technician at Pj Fitzpatrick belong to?
This Home Improvement Warranty Technician position is part of the Warranty department at Pj Fitzpatrick. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Home Improvement Warranty Technician position at Pj Fitzpatrick?
Click the "Apply Now" button on this page. You will be redirected to Pj Fitzpatrick's official application portal hosted on workable where you can submit your application directly.
When was the Home Improvement Warranty Technician job at Pj Fitzpatrick posted?
This Home Improvement Warranty Technician position at Pj Fitzpatrick was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Home Improvement Warranty Technician
Pj Fitzpatrick
You'll be redirected to Pj Fitzpatrick's official application page on workable.