HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales
About this role
PSO_JD
- Handling & resolution of customer queries, complaints received at the Branch through co-ordination with various stakeholders
- Assisting customers in completion of FKYC
- Providing on field support to the Sales team & Branch teams for 811 customer servicing
- Handling rejection cases & curing/resolution of same through co-ordination with the Business team
- Conducting regular training sessions with the field/Sales team to improve their productivity
- Monthly reconciliation of biometric devices which are with the field team
- Publishing regular MIS (as & when required)
- Customer out calling (as & when required)
Candidate Requirement:
- Graduate (any stream) with 1-2 years of experience preferably in Banking Industry
- Strong Communication skills – Verbal and Written
- Good knowledge of MS-Office (MS-Excel in particular)
- Assertive attitude
- Self Driven
- Service mind set
- Pay Scale: As per HR categorization
Frequently Asked Questions
Is the salary disclosed for the HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales position at Kotak Additional?
The salary for this HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales role at Kotak Additional is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales position at Kotak Additional located?
This HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales role at Kotak Additional is based in Delhi, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales role at Kotak Additional full-time or part-time?
This is listed as a Full time position. It is posted as a HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales role at Kotak Additional.
How do I apply for the HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales position at Kotak Additional?
Click the "Apply Now" button on this page. You will be redirected to Kotak Additional's official application portal hosted on oraclecloud where you can submit your application directly.
When was the HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales job at Kotak Additional posted?
This HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales position at Kotak Additional was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales
Kotak Additional
You'll be redirected to Kotak Additional's official application page on oraclecloud.