Helpdesk Specialist
About this role
COSMOTE GLOBAL SOLUTIONS NV is looking for a highly skilled Business Intelligence Expert to join our team. The successful candidate will play a key role in designing, developing, and implementing Business Intelligence solutions that enable effective decision-making and provide strategic insights.
Responsibilities:
- Setting up audio-visual equipment
- Support users of conference facilities during the meetings
- Preparation and continuous update of existing Knowledge Articles
- Performing ad-hoc services as requested by Head of Resources Unit or ICT Manager if all tickets have been fulfilled
- Proficient in M365 applications
- Desktop support experience
- Excellent communication skills, English level required C1
- Minimum of 3 Years experience in Service Desk environment
- Minimum of 3 Years experience in Desktop deployment of support
- Experience in documenting support requests and resolutions
- Remote access capability to troubleshoot issues on staff computers
- Knowledge of M365 applications such as Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive
- Knowledge of Microsoft Azure Environment, server hosting and associated services
- Experience in troubleshooting desktop issues such as software installation, printer issues, and network connectivity issues
- Familiarity with standard operating systems such as Windows and macOS
- Experience in diagnosing and resolving hardware issues on desktops and laptops
Frequently Asked Questions
Is the salary disclosed for the Helpdesk Specialist position at COSMOTE GLOBAL SOLUTIONS NV?
The salary for this Helpdesk Specialist role at COSMOTE GLOBAL SOLUTIONS NV is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Helpdesk Specialist position at COSMOTE GLOBAL SOLUTIONS NV located?
This Helpdesk Specialist role at COSMOTE GLOBAL SOLUTIONS NV is based in Bratislava, Bratislava Region, Slovakia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Helpdesk Specialist role at COSMOTE GLOBAL SOLUTIONS NV full-time or part-time?
This is listed as a Contract position. It is posted as a Helpdesk Specialist role at COSMOTE GLOBAL SOLUTIONS NV.
How do I apply for the Helpdesk Specialist position at COSMOTE GLOBAL SOLUTIONS NV?
Click the "Apply Now" button on this page. You will be redirected to COSMOTE GLOBAL SOLUTIONS NV's official application portal hosted on workable where you can submit your application directly.
When was the Helpdesk Specialist job at COSMOTE GLOBAL SOLUTIONS NV posted?
This Helpdesk Specialist position at COSMOTE GLOBAL SOLUTIONS NV was posted on Jul 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Helpdesk Specialist
COSMOTE GLOBAL SOLUTIONS NV
You'll be redirected to COSMOTE GLOBAL SOLUTIONS NV's official application page on workable.