Senior Computer Support Specialist - 304669A
Delaware Nation Industries
Help Desk Technician - 304209B
Delaware Nation Industries· Delaware Nation Investments
About this role
Delaware Nation Investments/Emerging Technologies This is a non-personal services order to provide seamless support to Air Force Research Laboratory (AFRL) Information Directorate for Information Technology (IT), communication and computer management services including service desk support, desktop support, network support, enterprise services, web services, cybersecurity and information assurance support, communications support, field services, and specialized information systems support.
The Help Desk Specialist will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.
- Client System Deployment
- WDS/PXE imaging
- Joining client systems to a Windows domain
- Client System Delivery
- Backup/Restore of user profiles
- Configuration of user facing applications
- Client System Troubleshooting
- Printer/File Share connections
- General user facing application troubleshooting
Additional:
- Active Secret clearance or ability to obtain one
- CompTIA Security+, Network+, or A+
Benefits Include:
- Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
- Matching 401K
- Short- and Long-Term Disability
- Pet Insurance
- Professional Development/Education Reimbursement
- Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Compensation: $50,000 - $55,000
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Frequently Asked Questions
What is the salary for the Help Desk Technician - 304209B role at Delaware Nation Industries?
The listed salary for this Help Desk Technician - 304209B position at Delaware Nation Industries is USD 50K–55K. This is an Full time role.
Where is the Help Desk Technician - 304209B position at Delaware Nation Industries located?
This Help Desk Technician - 304209B role at Delaware Nation Industries is based in Rome, New York, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Help Desk Technician - 304209B role at Delaware Nation Industries full-time or part-time?
This is listed as a Full time position. It is posted as a Help Desk Technician - 304209B role in the Delaware Nation Investments department at Delaware Nation Industries.
Which team or department does the Help Desk Technician - 304209B at Delaware Nation Industries belong to?
This Help Desk Technician - 304209B position is part of the Delaware Nation Investments department at Delaware Nation Industries. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Help Desk Technician - 304209B position at Delaware Nation Industries?
Click the "Apply Now" button on this page. You will be redirected to Delaware Nation Industries's official application portal hosted on workable where you can submit your application directly.
When was the Help Desk Technician - 304209B job at Delaware Nation Industries posted?
This Help Desk Technician - 304209B position at Delaware Nation Industries was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Help Desk Technician - 304209B
Delaware Nation Industries · 💰 USD 50K–55K
You'll be redirected to Delaware Nation Industries's official application page on workable.