Healthcare Partnerships Associate

Shape the Future of Cancer Treatment at Luminate  

Luminate is on a mission to change the way we experience cancer care. We design and build products which revolutionise the patient experience of cancer treatment by eliminating the financial, physical, and temporal side effects of anti-cancer therapy. Our development programs include enabling at-home cancer care and preventing the side effects of anti-cancer therapies. We’ve proven our ability to bring technologies to patients, with several active clinical trials around the world. 

We’re looking for a Healthcare Partnerships Associate to become the next driver of growth in our organisation as we build our network of partner clinics and insurers. You will work with our CEO and Head of Provider Partnerships to learn how to identify and approach decision-makers at prospective partner clinics. You will use your curiosity to experiment with new approaches to messaging and outreach to grow our partner pipeline, while using your attention to detail to ensure key partners and customers receive timely follow ups and a seamless onboarding experience. Finally, you will learn from being deeply embedded in the oncology ecosystem, and use those insights to shape future products, services, and program improvements.  

Working at Luminate  

• This is a key clinic-facing hire at a rapidly growing startup. You will have an opportunity to shape the development of a high-impact patient and physician relationships and gain first-hand insights into the growth of a start-up. 

• We offer a highly competitive salary and equity package, a flexible benefits package, alongside a company laptop, headphones, camera and teamwear. 

• We believe in quality of life in our products and for our people, offering flexible working hours and a generous vacation policy. 

What You Will Do: 

• Identify and introduce new provider partners for our home infusion program by: 

• • Attending conferences and events, reading academic literature, and staying up to date with key industry developments to identify potential clinic partners. 

• • Building relationships with key clinic partners across their medical, pharmacy, nursing and executive leadership functions. 

• • Completing in-depth research on potential health system and private practice partners, including their challenges, motivations, and volume. 

• • Identifying suitable internal project champions at target clinics through research and networking. 

• Support our executive team in progressing payer customer relationships by: 

• • Attending conferences and events to network with and share updates with both existing and potential payer customers. 

• • Completing data analyses or vendor questionnaires to respond to customer requests. 

• • Tracking the completion of actions by executives/SMEs to ensure responsiveness to select payer accounts. 

• Contribute to the rapid growth of the organisation’s patient impact by: 

• • Translating your the insights you gather from interacting with providers and payers into actionable recommendations for service improvements, pitch/communication improvements, and new product candidates. 

• • Developing systems and tools for identifying new contacts and improving potential partner conversion rates. 

Personal Attributes – The Ideal Candidate Is: 

• Creative: A creative problem solver who is enthusiastic and proactive about new ideas. 

• Open: A proactive team player who seeks to help develop your teammates. You are willing to adopt, engage with and shape company culture in a positive manner. 

• Communicative: Excellent written and verbal communication and collaboration skills.   

• Self-Driven: You have a sense of urgency in your work and thrive when taking responsibility for tasks.  

Requirements – The Ideal Candidate Must Have: 

• Prior experience in business development, sales, partnerships, consulting, customer success, or a related commercial role, within the healthcare industry. 

• An understanding of the US healthcare system, including the roles of health systems, physician practices, health plans, and other healthcare organizations.  

• Demonstrated experience conducting prospect research, ideally with providers, health systems, or payers. 

• An ability to write clear memos and presentations explaining products and services to partners and customers. 

• Comfort working in an early-stage environment where messaging, account information, and partnering processes are still being developed, and a curiosity to experiment with new approaches to partnership prospecting. 

• Strong organizational and project management skills with the ability to manage multiple competing priorities. 

Advantages – It Would be Advantageous to Have: 

• Experience selling to, partnering with, or working within a health system, oncology practice, or health insurance payer. 

• An understanding of value-based care or alternative healthcare payment models. 

• Experience using CRM and sales engagement tools such as HubSpot, LinkedIn Sales Navigator, and other similar platforms. 

• Familiarity with oncology care delivery. 

Don’t have all of these requirements? 

Some people are less likely to apply for a role unless they are 100% qualified. Your experience, skills and passion will set you apart - tell us what you have learned and achieved, whether personal or work-related! With the right mindset, many of the skills above can be learned on the job. If this role excites you, don’t let the description hold you back!