Operational Health & Safety Supervisor

About Us

Our teams are putting the world's retailers online using cloud technology, robotics, AI and automation. Through the Ocado Smart Platform (OSP), we provide innovative technology and operational services to partners globally, supporting highly automated fulfilment centres and world-class online grocery operations.

As our global footprint expands, we are continuously investing in robust health, safety, fire and environmental management to ensure a safe, compliant and high-performing working environment. This is an exciting opportunity to play a pivotal role in embedding a strong safety culture across our international operational services.

About the Role

We are looking for an Operational HSFE Supervisor to join our Operational Services team.

In this role, you will play a key part in driving Health, Safety, Fire and Environmental (HSFE) compliance across our global sites, embedding a proactive safety culture and ensuring consistent adherence to first-line requirements. Working closely with the HSFE Lead and operational leadership teams, you will take ownership of delivering key first-line activities and providing day-to-day practical guidance to support continuous improvement in safety standards.

The role is UK-based and involves travel across our UK CFCs, with potential international travel to our global sites when operational needs arise.

What You'll Be Doing

• Design for Future:
• Support the design and continuous improvement of the HSFE Management System.
• Drive a proactive safety culture through engaging communication, training initiatives and site-level engagement.
• Work with operational teams to identify emerging risks and design mitigation plans ahead of need.
• Contribute to the design of the annual audit and inspection schedule.
• Support the development of H&S KPIs, tracking metrics and emergency preparedness activities.
• Deliver for Today:
• Support site inspections, audits and risk assessments, ensuring timely management and tracking of identified actions.
• Support investigations into accidents, incidents and near-misses to identify root causes and track corrective actions.
• Provide daily advice, guidance and troubleshooting to managers and operational teams on all H&S matters.
• Coordinate responses to operational H&S queries and escalate complex issues when necessary.
• Execute with Quality:
• Maintain H&S documentation and reporting to ensure it meets Group-defined standards and regulatory requirements.
• Establish clear reporting cadences to keep operational leadership fully updated on compliance and safety performance.
• Implement sustainable, effective processes that maintain a safe and compliant operational environment.

About You

You are an organized, proactive and solutions-focused safety professional who can build instant credibility across all levels of an operation. You possess meticulous attention to detail, stay calm under pressure and take a practical approach to resolving safety issues.

You'll have:

• Solid understanding of UK health and safety legislation and its practical application within an operational environment (knowledge of international H&S legislation is a strong plus).
• Proven experience conducting risk assessments, site audits, inspections and incident investigations.
• Experience delivering H&S advice, training and guidance to managers and operational staff across a multi-site network.
• Strong knowledge of incident reporting requirements (e.g., RIDDOR) and relevant regulatory body standards.
• Exceptional communication and stakeholder management skills with the ability to influence positive safety behaviors.
• Ability to produce clear, high-quality technical reports and trend analysis on incident data.
• Qualifications: NEBOSH General Certificate (or equivalent) is desirable; working towards a NEBOSH Diploma (or equivalent) is an advantage.

What You'll Get in Return

Our employee benefits are designed with our people in mind because we know they are at the heart of everything we do.

Alongside challenging work and clear opportunities for professional development, we offer:

• Hybrid and flexible working
• Private healthcare
• Car Salary Sacrifice and Cycle to Work schemes
• Free Shares and Life Assurance
• 15% discount on Ocado.com shopping
• Company Shop offering discounts of up to 70% on leading brands
• Exclusive travel, retail and leisure discounts
• Modern Head Office campus with café and restaurant facilities
• Free shuttle bus to and from Hatfield Station
• Enhanced maternity and paternity leave
• Enhanced pension scheme with company contributions up to 7%
• Employee Assistance Programme

If you're looking for an opportunity to influence safety standards across a high-tech global operation, we'd love to hear from you.

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