Head of Risk
airwallex
Head of Risk
latamcent· Operations & Legal
About this role
This is a net-new leadership role for a peer-to-peer marketplace scaling fast, built to give Trust & Safety a real seat at the table instead of being a reactive cost center. You'll report straight to the COO and own the function end to end: fraud prevention, identity verification, investigations, and moderation. Success looks like a measurably safer platform within a year, fewer fraud losses, faster incident response, and a T&S team running on real workflows and automation instead of tribal knowledge.
What You'll Own
Build and run the Trust & Safety operating model from the ground up: team structure, workflows, tooling, and the roadmap to scale it
Drive down fraud losses and platform risk by defining and tracking the metrics that actually move the needle
Translate marketplace threats into executive-ready reporting that gets budget and buy-in
Partner with Product and Engineering to ship fraud detection, identity verification, and moderation tooling that delivers measurable results, not just features
Own high-severity incident response, connecting Legal, Engineering, and Operations so investigations actually change policy and product
Evaluate and manage vendor relationships for fraud and identity tools, owning the build-vs-buy calls
Set the policy foundation with Legal, keeping it audit-ready and enforceable across the org
What We're Looking For
7+ years in Trust & Safety, Fraud Operations, or Risk Management
5+ years leading people, including managing other managers or senior ICs
A track record of building or scaling a Trust & Safety, fraud, or marketplace-integrity function, not just running an existing one
Proven ability to turn operational problems into systems and influence cross-functional roadmaps
Experience reporting metrics and outcomes directly to executive stakeholders
Background in a high-growth marketplace, platform, or consumer internet business
Professional fluency in English, C1 minimum, written and spoken
Nice to Have
Background in P2P marketplaces, rental platforms, or fintech
Hands-on experience with identity verification or fraud tools like Jumio, LexisNexis, TransUnion, or IPQS
Experience standing up AI or automation-driven workflows inside a T&S org
Tools and Stack
Zendesk, Snowflake, Jira, Confluence, Slack, plus identity/fraud platforms like Jumio or IPQS
Details
Location: Remote, Colombia
Time Zone: CT
Type: Full-time
About the Company
An established, fast-scaling two-sided marketplace in flexible housing, connecting hundreds of thousands of property owners with renters needing month-plus stays. Profitable, over a decade in business, and recently recognized as a category leader in its space.
Frequently Asked Questions
Is the salary disclosed for the Head of Risk position at latamcent?
The salary for this Head of Risk role at latamcent is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Head of Risk job at latamcent remote?
Yes, this Head of Risk position at latamcent is remote, with team members based in Colombia [Remote]. You can work from home or anywhere in the supported regions.
Is the Head of Risk role at latamcent full-time or part-time?
This is listed as a FullTime position. It is posted as a Head of Risk role in the Operations & Legal department at latamcent.
Which team or department does the Head of Risk at latamcent belong to?
This Head of Risk position is part of the Operations & Legal department at latamcent. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Head of Risk position at latamcent?
Click the "Apply Now" button on this page. You will be redirected to latamcent's official application portal hosted on ashby where you can submit your application directly.
When was the Head of Risk job at latamcent posted?
This Head of Risk position at latamcent was posted on Jul 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Head of Risk
latamcent
You'll be redirected to latamcent's official application page on Ashby ATS.