Head of Product Operations
permitflow
Head of Product Operations
videoslots· Product Operations
About this role
Come and join our journey!
A taste of what you’ll do
The Head of Product Operations is responsible for leading and developing the Product Operations function, overseeing Casino Operations, Game Provider Partnerships, Bingo Operations, and related product support functions.
Operational Leadership
- Lead and continuously improve Product Operations to ensure operational efficiency, service quality, and commercial objectives are achieved.
- Oversee operational performance across Casino Operations, Partnerships, Bingo Operations, and related product support functions through clear KPI ownership and operational accountability structures.
- Establish clear ownership structures, accountability, and operational standards across all reporting lines.
- Ensure operational continuity through effective planning, capacity planning, resource allocation, and team development.
- Translate business strategy and commercial priorities into operational plans to ensure Product Operations remain scalable and execution-focused as the business grows.
Product Operations, Automation & Process Improvement
- Oversee end-to-end game lifecycle management across all brands, including provider onboarding, certification tracking, game release planning promotional operations, and product lifecycle activities.
- Ensure operational readiness and speed-to-market for new games, campaigns, and product initiatives.
- Drive automation, reporting development, process optimisation, and operational scalability initiatives across Product Operations, with focus on reducing manual overhead and improving operational efficiency.
- Identify operational inefficiencies and implement structured
and measurable improvements to workflows, controls, and cross-functional collaboration.
- Collaborate with internal stakeholders to ensure alignment between Product Operations, Compliance, CRM, Customer Operations, and Commercial functions, maintaining operational momentum across product-related initiatives and dependencies.
Leadership & Governance
- Lead, coach, and develop managers, coordinators, and operational teams within Product Operations.
- Foster a collaborative, accountable, and performance-driven, and operationally disciplined culture across the department.
- Ensure product operations remain aligned with regulatory requirements, certification standards, and internal operational policies.
- Support implementation and maintenance of operational controls, procedures, documentation, and audit-ready operational standards.
- Partner with Compliance, Legal and operational stakeholders to support implementation of regulatory and certification-related changes where required.
Additional Responsibilities
- Lead or participate in operational and cross-functional projects as required.
- Perform any other task or responsibility related or connected to the role.
Who and what we are after?
- 5-8 years of relevant experience within the iGaming industry, with a focus on casino operations, product operations, or similar operational functions
- Strong understanding of casino game releases, certifications, provider workflows, QA processes, and operational controls
- Commercially aware with strong understanding of player behaviour and product performance.
- Experience driving operational improvements, automation initiatives, and scalable process development.
- Strong analytical, organisational, leadership, and stakeholder management skills.
- Ability to manage multiple priorities within a fast-paced operational environment.
- Self-motivated with strong ownership mentality and operational awareness.
Employee benefits
- Private health insurance – because your wellbeing matters to us
- Wellness allowance – up to €300 per year
- Fresh and healthy Breakfast & Lunch
prepared everyday in our penthouse kitchen – you can save up to €3,000 a year
- Birthday leave – as we want you to celebrate your day
- Company and team-building events – trust us, these are legendary
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Frequently Asked Questions
Is the salary disclosed for the Head of Product Operations position at videoslots?
The salary for this Head of Product Operations role at videoslots is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Head of Product Operations position at videoslots located?
This Head of Product Operations role at videoslots is based in Tal-Pietà, Pieta, Malta. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Head of Product Operations role at videoslots full-time or part-time?
This is listed as a Full Time probation position. It is posted as a Head of Product Operations role in the Product Operations department at videoslots.
Which team or department does the Head of Product Operations at videoslots belong to?
This Head of Product Operations position is part of the Product Operations department at videoslots. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Head of Product Operations position at videoslots?
Click the "Apply Now" button on this page. You will be redirected to videoslots's official application portal hosted on bamboohr where you can submit your application directly.
When was the Head of Product Operations job at videoslots posted?
This Head of Product Operations position at videoslots was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Head of Product Operations
videoslots
You'll be redirected to videoslots's official application page on bamboohr.