Head of Network Infrastructure Operations

Black & Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking an experienced Head of Network Infrastructure Operations to lead large-scale network operations, NOC performance, and strategic infrastructure initiatives across mission-critical environments. This role requires strong operational leadership, deep technical expertise, and proven experience managing enterprise network operations within complex, high availability environments. Key Responsibilities Operational Excellence & NOC Management - Oversee the 24/7 Network Operations Center (NOC) to ensure proactive monitoring and rapid incident response. - Establish and monitor critical SLAs/SLOs for network uptime, performance, and service reliability. - Lead engineering teams during high-pressure, live operational environments and time sensitive event windows. - Collaborate with business and event stakeholders to translate operational needs into technical network specifications. - Lead high-severity incident response and conduct detailed Root Cause Analysis (RCA). Strategic Infrastructure Roadmap - Design and implement scalable network architectures across LAN/WAN, data center, and cloud environments. - Evaluate and adopt emerging technologies such as SD-WAN, Wi-Fi 6E, and SASE. - Lead modernization initiatives, including decommissioning legacy infrastructure and migrating to modern platforms. Network Automation & Innovation - Drive automation initiatives for network provisioning and configuration management. - Implement CI/CD pipelines for network changes and infrastructure deployments. - Standardize deployments using tools such as Ansible, Terraform, or Python. Risk Management & Security Compliance - Partner with cybersecurity teams to enforce Zero Trust models and robust security controls. - Ensure network infrastructure complies with global standards (ISO 27001, SOC2, etc.). - Lead disaster recovery planning, testing, and business continuity initiatives. Financial & Vendor Management - Manage CAPEX/OPEX budgets for network infrastructure and operations. - Negotiate contracts with ISPs, vendors, and managed service providers. - Conduct regular service and performance reviews with technology partners. Requirements - Bachelor’s degree in Computer Science, IT, Engineering, or related field. - 12–15 years of network engineering experience, with at least 5 years in a senior leadership role. - Proven experience managing large-scale, multi-vendor enterprise network environments. - Strong experience in backbone technologies including BGP, MPLS, VXLAN, and SD-WAN. - Experience with hybrid cloud connectivity (Azure, GCP, ExpressRoute, Direct Connect). - Hands-on exposure to data center networking technologies (Cisco ACI, Nexus, UCS, VMware NSX). - CCIE certification – Mandatory - Preferred certifications: CCNP, ITIL, PMP, Azure Advanced Networking or equivalent. Required Skillset - Software-Defined Networking (SDN) and centralized network controllers (ACI, NSX). - Advanced routing and switching (BGP, OSPF, EVPN, MPLS). - Network virtualization and micro-segmentation security controls. - Infrastructure automation using Python, Ansible, or Terraform. - Application delivery technologies including load balancing and traffic engineering. - Strong knowledge of network security, Zero Trust, and firewall integrations. - Expertise in performance monitoring, telemetry, and proactive network optimization. Benefits - Competitive Salary + Benefits Package