Head of Legal

The Corporate Legal & Litigation Head supports the Legal function by providing timely, practical, and risk‑focused legal assistance across corporate legal and litigation matters. The role covers legal research, drafting, regulatory monitoring, dispute management, and advisory support to Counsel/Senior Counsel while ensuring compliance with applicable laws and regulations.

The position works closely with business units to identify, manage, and mitigate legal and dispute‑related risks, providing pragmatic legal advice to support daily operations and business decisions while safeguarding the Company’s interests

Position Responsibilities:

• Support the General Counsel in providing strategic leadership to the Corporate Legal team, including resource management, capability development, and delivery of timely, business-oriented legal advice.
• Strengthen legal governance, compliance, and risk management frameworks across the organization.
•  Advise management on significant legal, regulatory, and litigation risks.
• Review, draft, and negotiate contracts, agreements, addenda, amendments, and internal policies.
• Provide legal advice on operational, commercial, and regulatory matters, particularly within the insurance industry.
• Conduct legal research to support business and regulatory requirements.
• Monitor legal and regulatory developments and assess impact on business operations.
• Participate in Product Development Committee meetings to review new and enhanced insurance products.
• Review policy wordings, riders, applications, forms, and product documentation.
• Lead and manage legal cases and disputes, including: Customer complaints and escalated dispute matters, Civil and criminal litigation, Fraud cases (agents, employees, customers, or third parties), Employment disputes and HR-related litigation & Corporate and commercial disputes
• Coordinate with external counsel, regulators, law enforcement, and relevant authorities as required.
• Prepare and review legal correspondence, complaint responses, statements, and official communications.

Required Qualifications:

• Bachelor’s degree in Law; advocate license preferred.
• Minimum 10–12 years’ experience in corporate legal and litigation, preferably within insurance or financial services.
• Strong knowledge of Indonesian laws, regulations, insurance governance, and dispute resolution.
• Proven experience handling litigation, fraud cases, regulatory matters, and complex disputes.
• Strong drafting, negotiation, and stakeholder management skills.
• Ability to provide pragmatic, business-focused legal solutions and lead cross-functional discussions.

Preferred Qualifications:

• Developing influencing and stakeholder management skills.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.