Head of Finance Operations

At Batgroup, we're on a mission to bring peace of mind into people's lives and fairness into the home cleaning industry. As Europe's leading digital platform for home cleaning services, we connect thousands of households with trusted, insured cleaning professionals. We operate with a bias for action, value radical transparency, and believe that treating our cleaning agents with profound fairness is the ultimate driver of customer satisfaction.

Your Mission

We are seeking an experienced and commercially minded Head of Finance Operations to join our Finance team in Lausanne and play a key role in driving financial performance, strengthening financial controls, ensuring compliance, and supporting strategic decision-making.

In this key role, the Head of Finance Operations will act as a trusted and key partner to the Group CFO and department managers, providing strong day-to-day support across the finance function and helping ensure the smooth and effective running of financial operations. The role will have broad exposure to a range of areas, including daily finance operations, monthly, quarterly, and year-end closing processes, A/R and A/P, payroll, taxation, controlling, treasury, audit, compliance, and corporate finance matters.

This is a role for a finance professional who enjoys combining operational excellence with commercial thinking, can work effectively across functions, and wants to make a meaningful contribution to the wider business. 

Main Accountabilities

CFO Support

• Support the CFO on day-to-day finance operations 
• Work closely with the department managers
• Provide financial expertise, challenge, and support on complex or cross-functional topics
• Ensure key finance matters are followed through and appropriately escalated when required
• Provide the CFO with relevant financial insights, analysis, and recommendations
• Support the CFO with ad hoc projects and analysis

Financial Governance, Controls & Compliance

• Strengthen financial controls, governance, and compliance across the organization
• Develop and drive necessary financial policies & procedures, and internal controls
• Monitor internal controls to ensure appropriate compliance with Group policies and procedures
• Coordinate and support external audits and act as a key contact for auditors and advisors, ensure appropriate follow-up 
• Support tax, regulatory, and corporate finance matters, including filing of tax returns
• Identify financial and compliance risks and ensure appropriate follow-up

Financial Performance & Business Support

• Support the preparation of the annual financial statements and annual report
• Provide business partnering support to local and international markets
• Work closely with the FP&A Manager to support financial performance and business decision-making
• Contribute to financial analysis and identify risks, opportunities, and areas for improvement
• Partner with business stakeholders to ensure financial considerations are appropriately reflected in key decisions

Accounting & Financial Operations

• Work closely with the Accounting Manager on accounting, closing, reporting, and consolidation matters
• Support the coordination of financial operations, including A/R and A/P, and treasury
• Provide support and challenge on complex financial matters

Process & Continuous Improvement

• Identify opportunities to improve finance processes, controls, systems, and ways of working
• Support the Finance Managers in implementing improvements and scalable processes
• Coordinate cross-functional finance projects where required

• Education: Master's degree in Finance, Accounting, or equivalent. A Swiss Federal Diploma as a Finance and Accounting Expert or a Certified Public Accountant (CPA, ACCA) diploma is a strong asset.
• Experience: 10+ years of experience in finance, ideally with a background in an audit firm (Big 4) followed by successful corporate experience in a financial management position. Experience in a scale-up or high-volume services environment is highly valued as well as proven experience as a Head of Finance.
• Languages: English (native or C1 level), good German and French language skills strong plus
• Soft Skills: 
• Leadership: You know how to unite and reassure your peers in a dynamic environment
• Strong communication and interpersonal skills
• Flexibility and adaptability
• Hands-on: You are not afraid to roll up your sleeves when necessary
• Rigor & Agility: You combine accounting precision with adaptability
• Problem solving and result oriented
• Perform under pressure