Head of Community

factory· Marketing
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📍 San Francisco, CAFullTime

About this role

About the Role

We are looking for our first community hire: Someone who loves developer communities, wants to be in the middle of online and offline events, and is always ready to discuss recent technological developments with the Factory community.

You will own the Factory Guild (our ambassador program), run our developer events, build relationships with relevant companies and individuals in the tech space. You will be a face and a voice developers recognize and relate to.

This role is in person, in our San Francisco office, and might require traveling to events in other locations.

What you will do and achieve

  • Build our developer ambassador program — recruit the first cohorts, support them properly, and keep it alive past the first month, which is where most programmes quietly die

  • Run our own developer events end to end, from the invitation to the follow-up, and represent Factory at the ones we sponsor

  • Be a visible and credible voice for Factory — on stage, in workshops, on podcasts, and in live demos where things occasionally break

  • Show up where developers already are, including open source, and take part rather than broadcast

  • Own the feedback loop back into product: bring what developers keep asking for to the people who can build it, then tell the community what happened

  • Create the material that helps people get started — tutorials, demo scripts, workshop content

Qualifications

  • A strong speaker, but also a stronger listener. You can hold a stage, prepare an engaging talk, but you can hold a one-to-one conversation.

  • You have strong writing skills, your communication style is authentic and relatable, but still professional

  • You are technical enough to be credible with engineers. You do not need engineering background, but you should be confident in demoing the product, and talking about the latest trends in autonomous software, coding agents, harnesses, and LLMs

  • You are able to communicate fast and be responsive to community members

  • 2+ years in developer relations, community, developer advocacy, or as a developer who spent real time doing this type of work

  • A track record of running events or programmes end to end, at any size

  • Comfortable with ambiguity, and happy to ship a scrappy first version rather than wait for perfect conditions

You might excel if you

  • You genuinely enjoy spending time with people, and you get energy from talking and listening to them.

  • Have managed community or ambassador program from scratch before

  • Are already known in AI or developer-tooling circles, through open source, talks, writing or community leadership

  • Come from a software engineering background and want to point that credibility at something more people-facing

This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)

Frequently Asked Questions

Is the salary disclosed for the Head of Community position at factory?
The salary for this Head of Community role at factory is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Head of Community position at factory located?
This Head of Community role at factory is based in San Francisco, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Head of Community role at factory full-time or part-time?
This is listed as a FullTime position. It is posted as a Head of Community role in the Marketing department at factory.
Which team or department does the Head of Community at factory belong to?
This Head of Community position is part of the Marketing department at factory. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Head of Community position at factory?
Click the "Apply Now" button on this page. You will be redirected to factory's official application portal hosted on ashby where you can submit your application directly.
When was the Head of Community job at factory posted?
This Head of Community position at factory was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Head of Community
factory
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