Guest Services Team Member
cedarfair· Admissions/Guest Services
About this role
Overview
$15.50 / hour
Age Requirements
This position has a minimum age requirement of 18 years old.
Joining our Guest Services Team means providing the excellent guest experience to every guest, every day, every time.
With more than 100 rides, an award-winning kids’ area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions.
Some of our amazing perks and benefits:
- FREE Admission to Kings Island and other Six Flags Parks and Waterparks!
- FREE tickets for friends and family!
- Exclusive employee RIDE nights, GAME nights, and FREE FOOD events!
- Training and development programs with opportunities for advancement!
- Programs in Food Certification, Diversity & Inclusion, and more!
- Discounts on park food and merchandise!
- Discounted on-site dormitory housing for Team Members living 30+ miles away (18+ only).
Responsibilities
- Resolve guest conflict while upholding the highest levels of courtesy, cleanliness, safety, service, integrity, and inclusion.
- Welcome guests into the park, greet guests throughout the day, and proactively solve guest problems that occur throughout the guest experience.
- Effectively communicate ride admissions program and distribute brochures and disability guides.
Qualifications
- Take initiative and maintain the company’s reputation and dedication to safety, service, courtesy, cleanliness, and integrity.
- Work collaboratively in a team setting
- Ability to learn and work independently
- Ability to master multiple computer systems
- Ability to multitask in a fast-paced environment
- Utilize strong written and verbal communication skills, including speaking in front of groups.
- Possess excellent computer, data entry, and typing skills, and previous office administration experience is a plus.
- Utilize problem solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations.
- Possess a positive attitude and approach.
- Utilize strong listening and interpersonal skills.
- Demonstrate strong time management, planning, and organizational skills in order to optimize productivity.
- Ability to work evenings, weekends and holiday periods to meet business needs.
Frequently Asked Questions
Is the salary disclosed for the Guest Services Team Member position at cedarfair?
The salary for this Guest Services Team Member role at cedarfair is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Services Team Member position at cedarfair located?
This Guest Services Team Member role at cedarfair is based in Mason, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Services Team Member role at cedarfair full-time or part-time?
This is listed as a TEMPORARY position. It is posted as a Guest Services Team Member role in the Admissions/Guest Services department at cedarfair.
Which team or department does the Guest Services Team Member at cedarfair belong to?
This Guest Services Team Member position is part of the Admissions/Guest Services department at cedarfair. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Services Team Member position at cedarfair?
Click the "Apply Now" button on this page. You will be redirected to cedarfair's official application portal hosted on icims where you can submit your application directly.
When was the Guest Services Team Member job at cedarfair posted?
This Guest Services Team Member position at cedarfair was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Services Team Member
cedarfair
You'll be redirected to cedarfair's official application page on icims.