Food and Beverage Supervisor | Banquets
accorhotel
Guest Service Officer - Reception
About this role
Company Description
Sofitel Dubai Downtown
French luxury and local cuisine in the world's most exciting city
Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.
Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.
Job Description
The Guest Service Officer's purpose is to deliver the highest standards of service excellence in accordance with the company guidelines. To effectively manage the arrival, departure and in house guest experience and constantly strive to exceed our guests’ expectations.
- To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures.
- To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.
- To personally greet and escort the guests rather than pointing out directions.
Qualifications
- Diploma or degree in vocational hospitality or Rooms Division
- 2 to 5 years' experience, depending on education and career background
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Guest Service Officer - Reception position at accorhotel?
The salary for this Guest Service Officer - Reception role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Officer - Reception position at accorhotel located?
This Guest Service Officer - Reception role at accorhotel is based in ae, Dubai, Dubai, Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Officer - Reception role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Officer - Reception role at accorhotel.
How do I apply for the Guest Service Officer - Reception position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Officer - Reception job at accorhotel posted?
This Guest Service Officer - Reception position at accorhotel was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Officer - Reception
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.