Guest Service Desk Agent Stage - Six Senses Rome

IHG
Apply Now ↗
📍 Italy

About this role

Guest Service Desk Agent (SPA) - Stage

As Guest Service Desk Agent (SPA) - Stage, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. 

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities 

As Guest Service Desk Agent (SPA) - Stage, I will assume full responsibility for the efficient operation in the following: 

  • Check and assist with the setup of daily operations of the spa reception according to Six Senses Spa standards. 
  • Make, reconfirm and verify guest bookings and manage appointment cards or appointment schedules for the following day. 
  • Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas. 
  • Remove and replace towels and amenities in the spa common areas (included wet areas) as needed. 
  • Ensure retail is offered appropriately to the guests and retail area is set up as per standards.
  • Answer the telephone and email communications. 

  • Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. 

  • Strictly adhere to LQA standards and guest comments. 

Qualifications & Reimbursement

To execute the position of Guest Service Desk Agent (SPA) - Stage, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: 

  • High school diploma or equivalent; experience in a similar luxury spa and health club is considered a plus. Hospitality diploma/degree from a recognized hospitality school is preferred. 

  • Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I keep myself updated with the latest trends in fitness and wellness. 

  • Fluent in Italian and English.

  • Eligible to work in Italy.

  • Monthly gross reimbursement: € 800 

     

The above is intended to provide an overview of the role and responsibilities for a Guest Service Desk Agent (SPA) - Stage at Six Senses Rome It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Rome is an equal opportunity employer. This policy applies to all terms and conditions of employment.

 

Frequently Asked Questions

Is the salary disclosed for the Guest Service Desk Agent Stage - Six Senses Rome position at IHG?
The salary for this Guest Service Desk Agent Stage - Six Senses Rome role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Desk Agent Stage - Six Senses Rome position at IHG located?
This Guest Service Desk Agent Stage - Six Senses Rome role at IHG is based in Italy. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Guest Service Desk Agent Stage - Six Senses Rome position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Guest Service Desk Agent Stage - Six Senses Rome job at IHG posted?
This Guest Service Desk Agent Stage - Six Senses Rome position at IHG was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Desk Agent Stage - Six Senses Rome
IHG
Apply for this role ↗

You'll be redirected to IHG's official application page on oraclecloud.