Guest Service Agent

minor· Tourism Investment Assets - Sole Proprietorship L.L.C
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📍 Abu Dhabi, United Arab EmiratesFull time

About this role

Job Location:

Desert Islands Resort & Spa by Anantara

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.


Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.


Please note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

  • To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
  • To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
  • To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
  • Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
  • To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
  • To develop a close and harmonious working relationship with all hotel departments,
  • To attend hotel events, daily shift briefings and training to improve professional skills.

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Frequently Asked Questions

Is the salary disclosed for the Guest Service Agent position at minor?
The salary for this Guest Service Agent role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Agent position at minor located?
This Guest Service Agent role at minor is based in Abu Dhabi, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Agent role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Agent role in the Tourism Investment Assets - Sole Proprietorship L.L.C department at minor.
Which team or department does the Guest Service Agent at minor belong to?
This Guest Service Agent position is part of the Tourism Investment Assets - Sole Proprietorship L.L.C department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Agent position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Guest Service Agent job at minor posted?
This Guest Service Agent position at minor was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Agent
minor
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