Guest Service Agent
minor
Guest Service Agent
minor· Baan Boran Chiangrai Co., Ltd.
About this role
Job Location:
Anantara Golden Triangle Elephant Camp & ResortAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
Job Responsibilities
- Deliver warm, genuine, and personalised service that exceeds guest expectations at every interaction.
- Create memorable arrival and departure experiences by providing seamless and efficient check-in and check-out services.
- Anticipate guest needs and proactively offer thoughtful solutions before being requested.
- Build meaningful relationships with guests by recognising preferences, remembering special occasions, and providing personalised recommendations.
- Handle guest feedback, concerns, and complaints professionally, ensuring timely recovery and complete guest satisfaction.
- Promote a "Guest First" culture and consistently achieve high guest satisfaction scores.
Qualifications
- Bachelor's Degree or Diploma in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum 1–2 years of Front Office experience in an international or luxury hotel is preferred.
- Fresh graduates with excellent service attitudes and strong communication skills are encouraged to apply.
- Experience with Opera PMS/Opera Cloud or similar Property Management Systems is an advantage.
- Excellent command of spoken and written English; additional languages are highly desirable.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to remain calm and professional in a fast-paced environment.
- Flexible to work rotating shifts, weekends, and public holidays.
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Frequently Asked Questions
Is the salary disclosed for the Guest Service Agent position at minor?
The salary for this Guest Service Agent role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Agent position at minor located?
This Guest Service Agent role at minor is based in Chiang Rai, Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Agent role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Agent role in the Baan Boran Chiangrai Co., Ltd. department at minor.
Which team or department does the Guest Service Agent at minor belong to?
This Guest Service Agent position is part of the Baan Boran Chiangrai Co., Ltd. department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Agent position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Guest Service Agent job at minor posted?
This Guest Service Agent position at minor was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Service Agent
minor
You'll be redirected to minor's official application page on Workday.