Food and Beverage Supervisor | Banquets
accorhotel
Guest Relations Officer / Receptionist
About this role
Company Description
The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
Job Description
- Evaluate everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales and housekeeping to ensure optimal level of guest satisfaction.
- Manage and greet all guests, monitor and resolve all requests.
- Perform check IN/OUT of guests using Opera system.
- Welcome and greet guests, answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Check and manage room allocation.
- Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
- Coordinate and assist concierge in all services to guests and maintain knowledge on all emergency procedures and evaluate all credit limit report on everyday basis and manage room availability efficiently.
Qualifications
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role in UAE.
- Proficiency in Opera and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Officer / Receptionist position at accorhotel?
The salary for this Guest Relations Officer / Receptionist role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Officer / Receptionist position at accorhotel located?
This Guest Relations Officer / Receptionist role at accorhotel is based in ae, Dubai, Dubai, Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Officer / Receptionist role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Officer / Receptionist role at accorhotel.
How do I apply for the Guest Relations Officer / Receptionist position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Relations Officer / Receptionist job at accorhotel posted?
This Guest Relations Officer / Receptionist position at accorhotel was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Officer / Receptionist
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.