Server - PVD
fourseasons
Guest Relations Officer (Japanese Seaker)
About this role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The 123-room Four Seasons Hotel Kyoto is the company’s second destination in Japan, in the city’s historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.Justification
The Four Seasons Hotel Kyoto is looking for a Guest Relations Officer. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. As a member of the Rooms Division, the Guest Relations Officer works across disciplines to deliver an exceptional experience.
Responsibilities
Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
About Four Seasons Hotel Kyoto
The 180-key Four Seasons Hotel Kyoto is the company’s second destination in Japan, in the city’s historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 135 hotels and 50 private residences in major city centers and resort destination in over 47 countries, and with more than 50 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kyoto provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
What to expect: You will……
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Successful candidates must possess legal work authorization for Japan.
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Officer (Japanese Seaker) position at fourseasons?
The salary for this Guest Relations Officer (Japanese Seaker) role at fourseasons is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Officer (Japanese Seaker) position at fourseasons located?
This Guest Relations Officer (Japanese Seaker) role at fourseasons is based in Four Seasons Kyoto. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Officer (Japanese Seaker) role at fourseasons full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Officer (Japanese Seaker) role at fourseasons.
How do I apply for the Guest Relations Officer (Japanese Seaker) position at fourseasons?
Click the "Apply Now" button on this page. You will be redirected to fourseasons's official application portal hosted on workday where you can submit your application directly.
When was the Guest Relations Officer (Japanese Seaker) job at fourseasons posted?
This Guest Relations Officer (Japanese Seaker) position at fourseasons was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Officer (Japanese Seaker)
fourseasons
You'll be redirected to fourseasons's official application page on Workday.