Guest Relations - Marketing Support Specialist | Bilingual Japanese

mymvw· Marriott Ownership Resorts, Inc.
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📍 Marriott's Ko Olina Beach ClubFull time💰 USD 21+

About this role

Hourly Rate: $21.00

PAY: $21.00 /hourly + Group Commission<- Apply today to learn more!

SCHEDULE: Full-time | 5 days per week with typically set days off | Typical Shifts: 8:00 AM–4:30 PM or 8:30 AM–5:00 PM | flexibility to work weekends and holidays. *Subject to business needs

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.

What's in it for you?

  • Hotel and resort discounts

  • Immediate 401(k) Company match up to 6%

  • Growth and development opportunities

  • Positive work environment

What will you do?

  • Conduct pre-arrival calls to guests coming on a promotional package.

  • Engage with guests and provide elevated customer service by phone.

  • Effectively communicate the benefits of the guest's vacation package and confirm details.

  • Provide the highest level of service to suggest local attractions and restaurant recommendations .

  • Provide effective problem resolution techniques if applicable .

What are the requirements?

  • Enjoy talking with guests by phone

  • Excellent written and verbal communication skills

  • Local area knowledge

  • Computer skills

  • Flexible schedule, including the ability to work weekends and holidays

  • Bi-lingual read, write, speak Japanese and English fluently

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Frequently Asked Questions

What is the salary for the Guest Relations - Marketing Support Specialist | Bilingual Japanese role at mymvw?
The listed salary for this Guest Relations - Marketing Support Specialist | Bilingual Japanese position at mymvw is USD 21+. This is an Full time role.
Where is the Guest Relations - Marketing Support Specialist | Bilingual Japanese position at mymvw located?
This Guest Relations - Marketing Support Specialist | Bilingual Japanese role at mymvw is based in Marriott's Ko Olina Beach Club. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations - Marketing Support Specialist | Bilingual Japanese role at mymvw full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations - Marketing Support Specialist | Bilingual Japanese role in the Marriott Ownership Resorts, Inc. department at mymvw.
Which team or department does the Guest Relations - Marketing Support Specialist | Bilingual Japanese at mymvw belong to?
This Guest Relations - Marketing Support Specialist | Bilingual Japanese position is part of the Marriott Ownership Resorts, Inc. department at mymvw. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Relations - Marketing Support Specialist | Bilingual Japanese position at mymvw?
Click the "Apply Now" button on this page. You will be redirected to mymvw's official application portal hosted on workday where you can submit your application directly.
When was the Guest Relations - Marketing Support Specialist | Bilingual Japanese job at mymvw posted?
This Guest Relations - Marketing Support Specialist | Bilingual Japanese position at mymvw was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations - Marketing Support Specialist | Bilingual Japanese
mymvw · 💰 USD 21+
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You'll be redirected to mymvw's official application page on Workday.