Guest Relations Lead- Eataly Boston

eataly· Retail Market
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📍 Boston📍 Boston, MA, United States📍 MA📍 usFull time💰 USD 22–24

About this role

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

The Front End Lead assists in the day-to-day Front End and cashier operations of the store. Reports to the Front End Manager.

  • Handles monetary transactions and performs advanced cashiering duties
  • Approves voids, employee discounts, returns and exchanges
  • Processes and settles daily cash and credit transactions
  • Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
  • Processes and monitors currency orders to ensure that cash is always available for transactions
  • Performs other duties as required or assigned

The Hourly rate for this role is : $22.00-$24.00

Qualifications

  • 2+ years of experience in a retail setting
  • Ability to handle money accurately and perform mathematical calculations
  • Intermediate computer skills including e-mail and Microsoft Office
  • Bachelor’s Degree preferred

Job Requirements

  • Availability to work onsite with a flexible schedule often including weekends
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Frequently Asked Questions

What is the salary for the Guest Relations Lead- Eataly Boston role at eataly?
The listed salary for this Guest Relations Lead- Eataly Boston position at eataly is USD 22–24. This is an Full time role.
Where is the Guest Relations Lead- Eataly Boston position at eataly located?
This Guest Relations Lead- Eataly Boston role at eataly is based in Boston, Boston, MA, United States, MA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Lead- Eataly Boston role at eataly full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Lead- Eataly Boston role in the Retail Market department at eataly.
Which team or department does the Guest Relations Lead- Eataly Boston at eataly belong to?
This Guest Relations Lead- Eataly Boston position is part of the Retail Market department at eataly. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Relations Lead- Eataly Boston position at eataly?
Click the "Apply Now" button on this page. You will be redirected to eataly's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Relations Lead- Eataly Boston job at eataly posted?
This Guest Relations Lead- Eataly Boston position at eataly was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Lead- Eataly Boston
eataly · 💰 USD 22–24
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