Guest Relations Executive
Marriott US and Can Campus
Guest Relations Executive
About this role
POSITION SUMMARY
Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.
Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Executive position at Marriott US and Can Campus?
The salary for this Guest Relations Executive role at Marriott US and Can Campus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Executive position at Marriott US and Can Campus located?
This Guest Relations Executive role at Marriott US and Can Campus is based in Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Executive role at Marriott US and Can Campus full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Executive role at Marriott US and Can Campus.
How do I apply for the Guest Relations Executive position at Marriott US and Can Campus?
Click the "Apply Now" button on this page. You will be redirected to Marriott US and Can Campus's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Guest Relations Executive job at Marriott US and Can Campus posted?
This Guest Relations Executive position at Marriott US and Can Campus was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Executive
Marriott US and Can Campus
You'll be redirected to Marriott US and Can Campus's official application page on oraclecloud.