Guest Relations Agent at InterContinental Dubai Marina
About this role
InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international.
Your role will include:
As a Guest Relations Agent, you will be responsible for ensuring maximum guest satisfaction through personal recognition and prompt attention for our VIP guests from arrival through departure. You will ensure that VIPs and members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service.
Why you will love this job:
- Work in a dynamic, high-energy environment where no two days are the same.
- Learn new skills, receive mentorship, and have opportunities for career growth.
- Be part of a supportive team that values collaboration and fun.
- Enjoy benefits like staff discounts, and a creative, inspiring workplace.
Ideally, you'll have some or all of the following competencies and experience we're looking for:
- Similar experience in a luxury hotel and/or resort
- Knowledge in Opera PMS is essential
- Strong communication skills
- Strong interpersonal skills and excellent command of written and spoken English
- Fluency in an additional language is required
- Strong organizational skills
- Ability to work in a fast-paced environment
- Ability to multitask
What you can expect from us:
We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Agent at InterContinental Dubai Marina position at IHG?
The salary for this Guest Relations Agent at InterContinental Dubai Marina role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Agent at InterContinental Dubai Marina position at IHG located?
This Guest Relations Agent at InterContinental Dubai Marina role at IHG is based in United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Agent at InterContinental Dubai Marina role at IHG full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Agent at InterContinental Dubai Marina role at IHG.
How do I apply for the Guest Relations Agent at InterContinental Dubai Marina position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Guest Relations Agent at InterContinental Dubai Marina job at IHG posted?
This Guest Relations Agent at InterContinental Dubai Marina position at IHG was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Agent at InterContinental Dubai Marina
IHG
You'll be redirected to IHG's official application page on oraclecloud.