Guest Service Expert Server
Marriott US and Can Campus
Guest Relations Agent / ゲストリレーションズエージェント
About this role
POSITION SUMMARY
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Office). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bell person, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of hotel work experience
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Frequently Asked Questions
Is the salary disclosed for the Guest Relations Agent / ゲストリレーションズエージェント position at Marriott US and Can Campus?
The salary for this Guest Relations Agent / ゲストリレーションズエージェント role at Marriott US and Can Campus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Relations Agent / ゲストリレーションズエージェント position at Marriott US and Can Campus located?
This Guest Relations Agent / ゲストリレーションズエージェント role at Marriott US and Can Campus is based in Minato-Ku, Tokyo, Japan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations Agent / ゲストリレーションズエージェント role at Marriott US and Can Campus full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations Agent / ゲストリレーションズエージェント role at Marriott US and Can Campus.
How do I apply for the Guest Relations Agent / ゲストリレーションズエージェント position at Marriott US and Can Campus?
Click the "Apply Now" button on this page. You will be redirected to Marriott US and Can Campus's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Guest Relations Agent / ゲストリレーションズエージェント job at Marriott US and Can Campus posted?
This Guest Relations Agent / ゲストリレーションズエージェント position at Marriott US and Can Campus was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations Agent / ゲストリレーションズエージェント
Marriott US and Can Campus
You'll be redirected to Marriott US and Can Campus's official application page on oraclecloud.