Guest Relations

equitylifestyleproperties· MHC Property Management, LP
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📍 Cloverdale, CAFull time💰 USD 17–18

About this role

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Guest Relations in Cloverdale, California.

What you’ll do: 

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. 

 

Your job will include: 

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. 
  • Process payments and deposits. 
  • Run reports and submit maintenance request forms to ensure office efficiency. 
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. 
  • Prioritize customer satisfaction, address conflicts and solve problems promptly. 

 

Experience & skills you need: 

  • High school diploma or equivalent experience.  
  • 1+ years of experience in customer service with exceptional customer service skills. 
  • Strong organizational skills and meticulous attention to detail. 
  • Computer literacy and the ability to learn new systems. 

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is:

Hourly: $16.90 - $18.00

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Frequently Asked Questions

What is the salary for the Guest Relations role at equitylifestyleproperties?
The listed salary for this Guest Relations position at equitylifestyleproperties is USD 17–18. This is an Full time role.
Where is the Guest Relations position at equitylifestyleproperties located?
This Guest Relations role at equitylifestyleproperties is based in Cloverdale, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Relations role at equitylifestyleproperties full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Relations role in the MHC Property Management, LP department at equitylifestyleproperties.
Which team or department does the Guest Relations at equitylifestyleproperties belong to?
This Guest Relations position is part of the MHC Property Management, LP department at equitylifestyleproperties. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Relations position at equitylifestyleproperties?
Click the "Apply Now" button on this page. You will be redirected to equitylifestyleproperties's official application portal hosted on workday where you can submit your application directly.
When was the Guest Relations job at equitylifestyleproperties posted?
This Guest Relations position at equitylifestyleproperties was posted on Aug 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Relations
equitylifestyleproperties · 💰 USD 17–18
Apply for this role ↗

You'll be redirected to equitylifestyleproperties's official application page on Workday.