Guest Experience Maintenance Associate

zoonewengland· 551 Membership & Guest Exp. SZ
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📍 Stoneham, Massachusetts, United StatesSeasonal

About this role

Employee Classification: Non-Exempt   

Employment Status: Seasonal Part Time
Hourly

Seasonal Dates: November 1st- January 9th, 2027

20-29 Hours per week                         
 
Essential Job Functions
 

Performs manual labor as it relates to the repair and maintenance of holiday displays and equipment at Stone Zoo with a focus on electrical troubleshooting and repair. Repair or modification of existing holiday and other displays
in accordance with the instructions provided by the Guest Experience Supervisors and/or Crew Leaders. Ability to meet maintenance deadlines, work in a team environment as well as work independently with minimum supervision. Must be able to work in indoor and outdoor environments. Must be able to perform physical labor as defined by the projects at hand. Must be able to work weekend
and holiday nights as required. 
 

 


Duties & Responsibilities
 

  • Ability to complete work and preventive maintenance assigned with emphasis on electrical troubleshooting and minor repairs.
     
  • Use of
    basic power and hand tools.
     
  • Ability to make repairs to existing holiday structures and displays.   
  • Maintain clean, safe and inviting work areas, including maintenance, sweeping, shoveling, and removing puddles, snow and ice as needed. 
  • Assist in inspecting rides to ensure they are clean and functioning properly. 
  • Knowledge of basic zoo operations, including safety procedures. 
  • Friendly and professional demeanor when working with diverse guests and team members. 
  • Perform routine tours throughout the Zoo for maintenance purposes. 
  • Work independently and in team settings.  
  • Ability to communicate in a professional manner to Zoo guests and employees.  
  • Work outside in changing weather conditions.   
  • Computer skills including email, Microsoft office, Internet, etc.
     
  • Other duties as assigned 

 


Minimum Job Requirements
 

  • Prior
    experience in maintenance including familiarity with electrical systems. 
     
  • Ability to maintain a good attendance record. 
  • Ability to communicate in English, both verbally and in writing.  
  • Must have a valid driver’s license in good standing.  
  • Ability to work outside in changing weather conditions.   
  • Ability to work evenings, weekends, and holidays  
  • Ability to lift and carry items up to 50 pounds.  
  • Ability to work in a diverse workplace. 
  • Ability to stand and walk for extended periods of time. 
  • Ability to work independently and cooperatively. 
  • Ability to perform all duties such as snow removal, etc. as requested.  
  • Must be able to respond to on-call situations when scheduled.  



Preferred Job Requirements
 

  • High School Diploma or equivalent  
  • Trade Certifications  




 

Frequently Asked Questions

Is the salary disclosed for the Guest Experience Maintenance Associate position at zoonewengland?
The salary for this Guest Experience Maintenance Associate role at zoonewengland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Experience Maintenance Associate position at zoonewengland located?
This Guest Experience Maintenance Associate role at zoonewengland is based in Stoneham, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Experience Maintenance Associate role at zoonewengland full-time or part-time?
This is listed as a Seasonal position. It is posted as a Guest Experience Maintenance Associate role in the 551 Membership & Guest Exp. SZ department at zoonewengland.
Which team or department does the Guest Experience Maintenance Associate at zoonewengland belong to?
This Guest Experience Maintenance Associate position is part of the 551 Membership & Guest Exp. SZ department at zoonewengland. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Experience Maintenance Associate position at zoonewengland?
Click the "Apply Now" button on this page. You will be redirected to zoonewengland's official application portal hosted on bamboohr where you can submit your application directly.
When was the Guest Experience Maintenance Associate job at zoonewengland posted?
This Guest Experience Maintenance Associate position at zoonewengland was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Experience Maintenance Associate
zoonewengland
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