What you'll bring to the team

🎬 Guest Experience Host – Operations & Behind the Scenes Tour Guide

📍 Madame Tussauds New York🕒 Part-Time

Candidates must be 18+ for the role.

🌟 Step Into the Spotlight!

Ready to bring the fun to life? At Madame Tussauds New York, you don't just come to work... you become part of the magic! ✨

From rolling out the red carpet for guests 🎥 to sharing the secrets behind our world-famous wax figures 🕯️, every day is exciting, energetic, and unforgettable.

We're looking for friendly, outgoing, and enthusiastic team players who love creating memorable experiences and making people smile! 😄

🎭 What You'll Do

🎤 Become a Behind the Scenes Tour Guide

✅ Lead guests on our exclusive Behind the Scenes Tour✅ Share fascinating facts about the wax-making process✅ Bring the Madame Tussauds story to life through engaging storytelling

🌟 Be the Face of the Attraction

✅ Welcome guests with energy, confidence, and a red-carpet attitude✅ Memorize tour scripts and figure facts✅ Act as a brand ambassador and spokesperson for Madame Tussauds

📸 Keep the Attraction Guest-Ready

✅ Ensure exhibit areas are clean, safe, and photo-ready✅ Help create a positive, memorable experience for every guest

🍿 Enhance the Guest Experience

✅ Promote souvenirs, snacks, and attraction upgrades✅ Answer guest questions and assist with wayfinding✅ Help manage crowd flow and operational needs

🛡️ Safety First

✅ Follow health, safety, and food handling procedures✅ Maintain a safe and welcoming environment for all guests

Qualifications & Experience

🌟 About You

✅ 6 months to 1 year of experience in attractions, entertainment, tours, hospitality, or customer service preferred

✅ Friendly, energetic, and guest-focused with strong communication skills

✅ Comfortable working in fast-paced environments, including areas with loud noise and confined spaces

✅ Self-motivated, dependable, and able to work independently or as part of a team

✅ Strong problem-solving skills and confidence handling guest questions and concerns

✅ Flexible availability, including 🌞 days, 🌙 nights, 🎉 weekends, 🎄 holidays, and special events

💫 If you love engaging with people and creating memorable guest experiences, we'd love to meet you! 🎬✨

Benefits

The Perks of the Magic ✨🎡 Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.🌴 Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.🎟️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.🏆 Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.💰 401(k) Savings Plan: Build your future with our company-matched retirement program.🎓 Tuition Assistance: Pursue your passions with educational support and reimbursement programs.🚀 Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement. 

Pay Range