Guest Experience Expert
Marriott US and Can Campus
Guest Experience Expert
About this role
POSITION SUMMARY
Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Service Agent in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.
Position Summary:
- Assist travellers arriving and departing the hotel through the check in and departure process
- Handle general enquiries, and provide a friendly, genuine service with each traveller experience
- Build and strengthen relationships with existing and new travellers to enable future bookings
- Support your front office team in general operational tasks
- Take guest reservations and perform cash handling & credit card responsibilities
- Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations
About You:
- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years. Apply now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Frequently Asked Questions
Is the salary disclosed for the Guest Experience Expert position at Marriott US and Can Campus?
The salary for this Guest Experience Expert role at Marriott US and Can Campus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Experience Expert position at Marriott US and Can Campus located?
This Guest Experience Expert role at Marriott US and Can Campus is based in Sydney, NSW, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Experience Expert role at Marriott US and Can Campus full-time or part-time?
This is listed as a Part time position. It is posted as a Guest Experience Expert role at Marriott US and Can Campus.
How do I apply for the Guest Experience Expert position at Marriott US and Can Campus?
Click the "Apply Now" button on this page. You will be redirected to Marriott US and Can Campus's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Guest Experience Expert job at Marriott US and Can Campus posted?
This Guest Experience Expert position at Marriott US and Can Campus was posted on Oct 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Guest Experience Expert
Marriott US and Can Campus
You'll be redirected to Marriott US and Can Campus's official application page on oraclecloud.