GTM Systems Manager
About this role
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Position Overview
Harbinger Motors is scaling. As we move away from third-party agency support, we are bringing our CRM Operations in-house. We are looking for a skilled GTM Systems Manager who thrives in a high-velocity startup environment. You will be the architect of our "Source of Truth." You won’t just manage a database; you will build intelligent systems that track every marketing attribution, lead interactions, operational workflows, and revenue visibility.
Core Responsibilities
1. Workflow Optimization & Operational Excellence
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Workflow Mapping & System Alignment: Map and evaluate current Marketing and Sales workflows, proactively identifying opportunities to streamline operations and enhance system connectivity.
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Data Governance & System Integrity: Maintain high standards of data health and backend alignment across HubSpot Marketing and Sales Hubs to serve as our team's reliable "Source of Truth."
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Stack Enhancement & Modernization: Oversee CRM integrations while continuously discovering, learning, and implementing emerging GTM technologies (including AI platforms) to boost team productivity.
2. Strategic Attribution & Funnel Visibility
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Attribution Mastery: Refine multi-touch attribution models to provide leadership with clear, actionable insights into campaign performance and marketing impact.
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Lifecycle Continuity: Enhance and maintain smooth tracking logic for MQLs, SQLs, and deal stages, ensuring frictionless handoffs between Marketing and Sales.
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Executive Dashboards: Create accurate dashboards that provide real-time visibility into pipeline health, deal velocity, and key growth metrics.
3. Sales & Marketing Enablement
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Pipeline Health & Transparency: Routinely review pipeline stages to maintain deal hygiene and provide leadership with clear, reliable visibility into pipeline progression.
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CPQ & Quote Tool Management: Maintain our HubSpot Product Library and Quote tools, enabling sales team members to quickly generate precise, professional contracts.
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Team Training & Adoption: Serve as a trusted advisor, conducting engaging training sessions that elevate HubSpot adoption and technical proficiency across teams.
Key Attributes & Professional Mindset
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Detail-Oriented: Ensures absolute precision across data health and platform architecture.
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Proactive Learner: Drives continuous platform improvements and stays eager to expand technical skills.
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Team Player: Collaborates seamlessly across departments with excellent communication skills.
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Enablement-Minded: Dedicated to supporting team growth and driving platform adoption.
Qualifications
Mandatory Requirements (Must-Haves)
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Education: Bachelor’s degree in Information Systems, Business Administration, Marketing, Data Analytics, Computer Science, or a related discipline required.
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HubSpot Enterprise Certification: Required. Active HubSpot Enterprise Certification with deep hands-on expertise in administering Marketing and Sales Hubs.
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Operations & Systems Experience: 4+ years in Marketing Ops, Sales Ops, or GTM Systems, with a proven ability to map workflows and elevate established CRM environments.
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Attribution Expertise: Strong expertise in building and refining multi-touch attribution tracking models.
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Pipeline & Lifecycle Mastery: Thorough understanding of MQL-to-SQL progression, deal stage dynamics, and sales funnel mechanics.
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Dashboard Design: Demonstrated skill in crafting intuitive, reliable executive dashboards that bring clarity to complex operational data.
Nice-to-Have (Plus to Have)
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AI & Enrichment Innovation: Experience with tools like Clay, Claude AI, OpenAI, or LLMs for automated workflow enhancements.
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Note: While prior hands-on experience is a bonus, an eagerness and commitment to learn and leverage these AI tools within our stack is required.
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Multi-CRM Familiarity: Knowledge of Salesforce environments, integrations, or cross-platform workflows.
- Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k, HSA, FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
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